Sales Manager

About the Role

Marriott International is seeking a Sales Manager to join their team in Riyadh. This full-time position is responsible for proactively identifying and managing sales opportunities, ensuring proper and timely handover for service delivery. The role focuses on building long-term, value-based customer relationships to achieve sales objectives and personal sales goals.

Key Responsibilities

• Collaborate with off-property sales channels to ensure coordinated and complementary sales efforts.
• Build and strengthen relationships with existing and new customers through sales calls, entertainment, FAM trips, and trade shows.
• Develop community relationships to expand the customer base for sales opportunities.
• Manage relationships with key internal and external stakeholders.
• Provide accurate and complete turnover to Event Management.
• Participate in sales calls with team members to acquire new business or close deals.
• Execute operational aspects of booked business, including generating proposals, writing contracts, and customer correspondence.

Market Analysis and Revenue Maximization

• Identify new business opportunities to achieve personal and location revenue goals.
• Understand the overall market, including competitors' strengths and weaknesses, economic trends, and supply and demand, to effectively position sales strategies.
• Secure the best opportunities for the location based on market conditions and specific needs.
• Gain an understanding of the location’s primary target customer and service expectations to offer tailored business solutions.

Customer Service Excellence

• Support the company’s service and relationship strategy by delivering service excellence to drive customer loyalty.
• Service customers to grow their share of the account.
• Execute and support the company’s customer service standards.
• Provide consistent customer service in line with daily service basics.
• Set a positive example for guest relations and interact with guests to gather feedback on product quality and service levels.

Qualifications and Experience

• 2-5 years of experience in a relevant sales role.
• Demonstrated ability to achieve personal sales goals.
• Strong relationship-building skills with internal and external stakeholders.

Work Type

This is a full-time position based in Riyadh, focusing on proactive sales and customer relationship management.