Sales Supervisor

Join Chalhoub Group as a Sales Supervisor!

For over seven decades, Chalhoub Group has been a leader in luxury retail in the Middle East, embarking on a journey to inspire and delight customers. This role is pivotal in delivering exceptional customer experiences and driving commercial performance.

Responsibilities:

• Lead and represent the brand through consistent communication of its values.
• Monitor sales targets and key performance indicators, supporting team understanding of business objectives.
• Stay updated on market trends and competitor activities, providing insights for strategic decisions.
• Identify and develop high-performing talent within the team.
• Maintain operational excellence across stock management and visual merchandising.

Qualifications:

• Minimum 3 years of experience in luxury retail.
• Fluency in English is mandatory.

Work Environment:
Chalhoub Group values diversity and is committed to inclusion. We invite all qualified applicants to apply, regardless of their background or identity. Join us in shaping the future of luxury retail and enjoy a competitive benefits package including healthcare, child education contribution, and flexible working policies.

Role Purpose
To supervise all the Sales team within the specified division, monitoring performance, training, coaching, and knowledge sharing to ensure that set targets are achieved. The job holder will also support the line-manager in identifying new business opportunities and analyzing current business potentials, competitors, and products.

Job Accountabilities & Activities

• Operations:
  • Monitor, coach and motivate the Sales team, ensuring 100% performance.
  • Achieve monthly, quarterly and yearly targets.
  • Ensure the latest update availability of products & business solutions.
  • Train the team to provide excellent sales revenue.
  • Improve customer management & communication skills.
• Business Development:
  • Have market intelligence and develop the business in different market segments.
  • Maintain good yearly business growth.
  • Identify new business opportunities.
  • Retain the existing customer base and expand the business by opening new accounts, segments, and areas.
  • Stay up to date with the latest products and solutions related to the specified business division for better implementation.
  • Jointly with the sales team, review & evaluate to draw an account map for the best decision-making process.
• Analysis:
  • Analyze the business potentials, competitors & products in the same sector.
  • Penetrate new market sectors.
  • Position the company business & products based on market & customers’ needs.
  • Identify targeted customers to provide their needs in a timely and efficient way.
  • Analyze customers' business challenges to offer comprehensive proposals and solutions.
• Market Intelligence:
  • Understand the market situation and challenges.
  • Determine market segmentation.
  • Define market trends & needs.
  • Identify competitors’ capabilities.
  • Develop the business in different market segments.
• Reporting:
  • Monitor and generate daily/weekly and monthly reports for each sales member.
  • Prepare regular monthly and fortnightly forecasts.

Education & Certifications
University degree in Engineering, Business, Sales and Marketing, or any related field.

Required Years Of Experience
4-5 years experience selling printing and MPS (Managed Print Services) Solutions.

Join Tamer Healthcare: Empowering Growth and Wellness!

Tamer Healthcare is hiring a talented individual for the role of Sales Supervisor – Dental Division in Riyadh, Saudi Arabia.

About Tamer Healthcare:
Founded in 1922, Tamer Group is a family-run leader in healthcare and wellness across Saudi Arabia and the MENA region. With a century of expertise, we are committed to innovation, empowerment, and sustainability, fostering growth for our people and the communities we serve.

Our Promise to you:

• We will respect and value your background and perspectives.
• We will work together with integrity.
• We will share our incredible pride for our job, company, and industry.

What we ask of you:

• Bring passion to all that you do.
• Think innovatively.
• Speak up, have ideas and share them.

Main Responsibilities:

• Ensure achievement of monthly and quarterly sales targets.
• Distribute targets and monitor individual performance.
• Accompany sales reps on key customer visits.
• Train and coach the team on products and selling skills.
• Monitor market dynamics and competitor activities.
• Coordinate with logistics, finance, and technical teams.
• Ensure full compliance with CRM and company policies.

CRM & Reporting:

• Review daily and weekly visit reports.
• Monitor pipeline and opportunities through CRM.
• Prepare monthly performance reports and sales forecasts.

Key Accountabilities:

• Bachelor’s degree in Dentistry, Pharmacy, Science, or related field.
• 4–6 years of experience in dental sales, including supervisory experience.
• Proven ability to lead teams and achieve targets.
• Strong communication, coaching, and leadership skills.
• Valid driver’s license and readiness to travel.

Languages: Arabic and English professional proficiency.

Join Tamer Healthcare and be part of an organization with 100 years of expertise. Together, we can create a healthier, brighter future!