Senior Manager Logistics Systems

About Red Sea Coastal Trading Company

Red Sea Coastal Trading Company (RSCTC) is a specialized supply chain and logistics subsidiary of Red Sea Global. The company focuses on delivering materials, equipment, and services across pioneering developments, operating within Saudi Arabia's regenerative tourism projects. RSCTC provides end-to-end supply chain management, including procurement support, transportation coordination, inventory and warehouse management, and last-mile logistics to remote destinations along the Red Sea coast and beyond. The team prioritizes efficiency, reliability, and environmental responsibility, ensuring alignment with Red Sea Global’s commitments to sustainability, operational excellence, and local value creation.

Role Summary

The Senior Manager - Logistics Systems will lead the strategy, selection, design, implementation, integration, launch, and ongoing operation of RSCTC’s B2B and B2C digital marketplaces across web and mobile channels. This full-time role, based in Riyadh, requires over 10 years of experience in logistics systems. The individual will own the marketplace technology roadmap and guide internal teams and delivery partners to translate business, customer, and supplier needs into reliable, secure, and scalable capabilities. A key responsibility is ensuring integration with SAP S/4HANA and other enterprise systems for catalog, pricing, inventory, ordering, fulfillment, payments, invoicing, and returns.

Key Responsibilities

• Own the B2B and B2C marketplace strategy, product roadmap, and prioritized backlog, translating business priorities into phased releases, business cases, and delivery plans.
• Lead discovery, process mapping, platform evaluation, RFP inputs, and build-versus-buy recommendations, establishing solution architecture with Corporate Technology.
• Deliver B2B customer capabilities such as account structures, user roles, purchasing approvals, customer-specific catalogs, contract pricing, and self-service returns.
• Implement B2C web and mobile capabilities including responsive websites, mobile applications, search, product discovery, checkout, promotions, and customer notifications.
• Enable supplier and seller onboarding, verification workflows, product submission, catalog updates, stock and pricing feeds, and order acceptance.
• Translate operating models into workflows for order management and fulfillment across various channels, supporting availability checks, inventory reservations, and delivery status.
• Establish interface contracts, data ownership, monitoring, alerts, and reconciliation for integration reliability and automation.
• Oversee delivery from discovery and design through configuration, development, data migration, testing, cutover, launch, and stabilization, ensuring code quality and documented designs.
• Collaborate with Corporate Technology, Cybersecurity, Legal, and Finance to embed security, privacy, and governance controls, including identity and access controls and data protection.
• Own marketplace service management, support models, vendor service levels, monitoring, capacity, and incident escalation, leading major incident coordination.
• Define dashboards and measures for platform performance analytics, working with business owners on conversion, repeat purchase, and customer experience.
• Lead readiness planning with business owners, including operating procedures, customer and supplier onboarding, training, and communications.
• Prepare and manage implementation and operating budgets, forecasts, licenses, contracts, and total cost of ownership, evaluating vendor proposals and reporting progress.

Qualifications and Experience

• A minimum of 10 years of relevant professional experience.
• Demonstrated experience in leading the strategy, selection, design, and implementation of B2B and B2C digital marketplaces.
• Proficiency in integrating marketplace platforms with enterprise systems, particularly SAP S/4HANA.
• Experience in managing technology roadmaps and leading cross-functional teams and external partners.
• Strong understanding of supply chain and logistics processes.

Work Environment

This is a full-time position based in Riyadh, Saudi Arabia. The role involves working within a specialized subsidiary focused on powering the delivery of materials and services for large-scale regenerative tourism projects.