Service Manager📣 Job Ad

About Syarah

Syarah is a company dedicated to transforming the car buying experience across Saudi Arabia and the Middle East. It provides an end-to-end digital journey, enabling customers to purchase their next vehicle from home. Syarah builds comprehensive systems that cover car sourcing, inspection, photography, merchandising, reconditioning, financing, insurance, and shipping, with the goal of making car buying a comfortable and peaceful experience.

The Role of Service Manager

Syarah is seeking a Service Manager to join its team in Riyadh, Riyadh Province. This full-time position is responsible for the overall management of all aspects related to service and maintenance. The Service Manager ensures consistent customer satisfaction, quality control, performance improvement, and efficiency, while also achieving operational and financial results.

Key Responsibilities

• Manage the day-to-day operations of a service department.
• Oversee all aspects of customer satisfaction within the service department.
• Maintain accurate records for each repair performed by the service department.
• Provide leadership and support to team members to meet company goals.
• Manage employee productivity and staff training initiatives.
• Provide ongoing support to the service team.
• Perform other duties as assigned.

Qualifications and Experience

Candidates for the Service Manager position should possess 5 to 10 years of relevant experience in service and maintenance management. The role requires a professional capable of ensuring high standards of quality, efficiency, and customer satisfaction within a service operation.

Company Culture and Values

Syarah seeks ambitious, competitive, and growth-minded professionals. Successful candidates will align with the company's core values: Tolerance, Transparency, Respect, Integrity, and Positivity, contributing to a collaborative and forward-thinking work environment.

Location and Work Type

This is a full-time position based in Riyadh, Riyadh Province. The role operates within a dynamic environment focused on innovation in the automotive retail sector.