Software Senior Engineer📣 Job Ad
| Contract Type | Full-time | |
| Workplace type | On-site | |
| Location | Riyadh |
About the Role
The Zakat, Tax and Customs Authority is seeking a Software Senior Engineer to join their team in Riyadh, Saudi Arabia. This full-time position requires an individual who can operate with minimal supervision, adhering to established guidelines and procedures to achieve operational targets. The role focuses on developing and optimizing integration processes, administering programming components, and ensuring the seamless integration of online communications and functionalities across various digital channels to enhance E-channels activities and maximize online presence.
Core Responsibilities
Jobholders at this level contribute to the completion of milestones and operational targets within their functional area. Key responsibilities include:
- Understanding business requirements and customer journeys, assessing technical feasibility, and building detailed specifications.
- Defining and supervising developed design concepts in collaboration with stakeholders, measuring client satisfaction for authentication, alerts, messaging, and notifications across digital channels.
- Managing project teams throughout the application development lifecycle (concept, design, test, release, and support), and supervising the implementation of wireframes, site maps, user workflows, and prototypes.
- Performing systematic monitoring and troubleshooting of workflows to identify and fix bugs and errors.
- Setting programming guidance methodologies and reviewing developed components for functional and technical compliance.
- Following documentation standards and procedures, and establishing a record of changes.
- Collecting inputs for component testing prior to code merge and release.
- Supervising various testing types (unit, integration, functional, non-functional) and proposing improvements.
- Analyzing test results, identifying deficiencies, and proposing corrective actions.
- Adhering to the latest integration standards and best practices, deploying integration processes, and administering programming components.
- Providing inputs for integration plans in coordination with relevant teams.
- Implementing integration plans and online communication projects across digital channels.
- Identifying and resolving integration issues during the integration testing phase.
- Monitoring e-channels efficiency, analyzing traffic, setting targets, and planning capacity programs.
- Collaborating with UX-UI design teams and implementing user research findings.
- Collecting incident and problem inputs related to e-channels and providing support for issue resolution.
- Reviewing applications maintenance agreements and service contracts, and updating user/training manuals.
- Reviewing support logs and performance assessments to recommend improvement actions.
- Adhering to all relevant policies, processes, and standard operating procedures.
Qualifications and Experience
- A Bachelor's degree in Computer Science, Information Technology, or an equivalent qualification is required.
- A minimum of 2 years of relevant experience is required.
Required Skills and Competencies
- Integration Processes
- Programming Components
- Integration Projects
- Online Communications
- Digital Channels
- E-channels Activities
- Business Requirements
- Customer Journeys
- Technical Feasibility
- Design Concepts
- Client Satisfaction
- Application Development Lifecycle
- Wireframes, Site Maps, Schematics, User Workflows, Prototypes
- Troubleshooting
- Programming Methodologies
- Code Merge
- Documentation Standards
- Testing (Unit, Integration, Functional, Non-functional)
- Integration Standards
- E-channels Efficiency
- Traffic Analysis
- Capacity Programs
- IT Strategy
- UX-UI Designing
- User Research
- Incident Management
- Problem Solving
- Application Maintenance
- Service Contracts
- User Manuals and Training Manuals
- Support Logs
- Performance Assessments
- Application Support Reports
- Policies, Processes, and Standard Operating Procedures
- Collaboration and Communication
- Professionalism
- Project Management
- Results Oriented
- IT Compliance
- IT Change Management
- Software Development
- Customer Focus
- Solutions Development Planning and Integration
- Enablement of Change and Innovation
Work Location and Type
This is a full-time position based in Riyadh, Saudi Arabia.
Requirements
- Requires 2-5 Years experience
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