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Contract TypeContract TypeFull-time
Workplace typeWorkplace typeRemote
LocationLocationRiyadh

About the Role

ServiceNow is looking for a Sr Enterprise Account Executive to join their team in Riyadh, Saudi Arabia. Founded in 2004 with the goal of transforming the way work is done, ServiceNow is now a global leader in providing innovative, AI-powered technologies to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud platform connects people, systems, and processes to enable organizations to work smarter, faster, and more efficiently. This role aims to generate new sales revenue through a Software-as-a-Service (SaaS) licensing model within a defined geographic territory or industry segment.

Role Responsibilities

As a Sr Enterprise Account Executive, you will be responsible for developing strategic account plans, conducting thorough prospect research, and executing field sales activities. You will engage with C-suite executives, build trusted advisor relationships, and coordinate account strategies with a broad virtual team including solution consultants, specialists, success resources, partners, and marketing. This position offers a significant opportunity to contribute to ServiceNow's mission of making the world a better place for everyone.

Key Tasks

  • Achieve new sales revenue through a Software-as-a-Service (SaaS) licensing model.
  • Develop and nurture relationships with multiple C-suite executives, including CFOs, CIOs, COOs, and CDOs, across all product sales.
  • Oversee customer relationship mapping for the account team and coordinate a comprehensive account strategy.
  • Lead and collaborate across a broad virtual team, including solution consultants, solution specialists, success resources, and marketing.
  • Act as a trusted advisor to customers by deeply understanding their business needs and advising on how ServiceNow can support their IT roadmap.
  • Identify and engage appropriate specialist and supporting resources at the optimal time within the deal cycle.

Qualifications and Experience Required

  • Minimum of 10 years of sales experience within a software or solutions sales organization.
  • Proven experience in building trusted relationships with existing and prospective customers, as well as internal teams.
  • A track record of achieving new sales, successfully negotiating deals, and maintaining healthy C-Level relationships.
  • Consistent experience in meeting sales targets.
  • Experience using or critically thinking about how Artificial Intelligence (AI) can be integrated into business processes, decision-making, or problem-solving. This includes using AI-powered tools, workflow automation, analyzing AI-driven insights, or exploring the potential impact of AI on specific functions or industries.
  • Ability to understand the "big picture" and strategic plans related to IT initiatives.
  • Experience in fostering a customer success focus within a collaborative, "win as a team" environment.
  • Willingness to travel up to 50%.

Core Skills

  • Sales
  • Account Planning
  • Territory Planning
  • Business Development
  • C-suite Relationship Management
  • Negotiation
  • Sales Target Achievement
  • AI Integration
  • Customer Success Focus
  • Teamwork

Work Environment

ServiceNow embraces a flexible and trusted work approach. Work personas, including flexible, remote, or office-based arrangements, are assigned based on the nature of the work and the employee's work location. ServiceNow may use third-party services to confirm the distance between an employee's primary residence and the nearest ServiceNow office to determine eligibility for a particular work persona.

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest and conviction records will be considered for employment in accordance with applicable laws.

We are committed to creating an accessible and inclusive experience for all candidates. If you require reasonable accommodations to complete any part of the application process, or need an alternative method of applying, please contact g@*************************** for assistance.

For positions requiring access to controlled technology and subject to export control regulations, including the * Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from the government authorities for certain individuals. All jobs are conditioned upon ServiceNow obtaining any such export license or other approval that may be required by the relevant export control authorities.


Requirements

  • Requires +10 Years experience

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