Supervisor-Engineering📣 Job Ad

About the Role

W Hotels is seeking a dedicated and skilled Supervisor-Engineering to join our team in Riyadh, Saudi Arabia. This full-time position is based in the Financial District of Riyadh. As a Supervisor-Engineering, you will play a crucial role in ensuring the smooth operation and maintenance of all hotel facilities, contributing to guest satisfaction.

This role involves hands-on technical work, preventative maintenance, and team support. You will be responsible for the upkeep of hotel equipment, ensuring safety standards are met, and supporting the engineering team in delivering high-quality service. The ideal candidate will have a strong technical background and a commitment to excellence.

Key Responsibilities

• Install, maintain, and perform preventative maintenance on tools, appliances, and equipment.
• Recommend the replacement of tools, appliances, and equipment as needed.
• Calibrate all controls, gauges, and meters to ensure accurate operation.
• Identify, locate, and operate all shut-off valves for essential systems.
• Order, mark, and stock parts and supplies efficiently.
• Maintain an accurate inventory of parts and a log of purchase orders.
• Inspect tools, equipment, and machines to ensure they are in good working condition.
• Enter and locate work-related information using computer systems.
• Operate power lifts safely and effectively.
• Complete the life safety checklist, including conducting fire-pump run tests and generator run tests.
• Inspect fire sprinkler valves and alarm systems to ensure functionality.
• Assist in the development of disaster response protocols.
• Respond promptly and attend to guest repair requests.
• Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching employees.
• Follow all company and safety and security policies and procedures.
• Report any maintenance problems, safety hazards, accidents, or injuries.
• Complete all required safety training and certifications.
• Ensure uniform and personal appearance are clean and professional at all times.
• Maintain the confidentiality of proprietary information.
• Welcome and acknowledge all guests according to company standards.
• Anticipate and address guests' service needs, including assisting individuals with disabilities.
• Develop and maintain positive working relationships with colleagues.
• Support the team to reach common goals and listen and respond appropriately to the concerns of other employees.
• Ensure adherence to quality expectations and standards.
• Identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings.
• Speak with others using clear and professional language.
• Visually inspect tools, equipment, or machines.
• Perform physical tasks including reaching overhead and below the knees, bending, twisting, pulling, and stooping.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance.
• Grasp, turn, and manipulate objects of varying size and weight.
• Stand, sit, or walk for an extended period of time.
• Move up and down stairs and/or service ramps.
• Perform other reasonable job duties as requested by Supervisors.

Qualifications and Requirements

• A Technical, Trade, or Vocational School Degree is preferred.
• A minimum of 2 years of related work experience is required.
• A minimum of 2 years of supervisory experience is required.

Required Skills

• Proficiency in installing, maintaining, and performing preventative maintenance on tools, appliances, and equipment.
• Ability to calibrate controls, gauges, and meters.
• Skill in identifying, locating, and operating shut-off valves.
• Competence in ordering, marking, and stocking parts and supplies.
• Experience in maintaining inventory and purchase order logs.
• Capability to visually inspect tools, equipment, and machines.
• Proficiency in using computers for work-related information entry and retrieval.
• Experience operating power lifts.
• Ability to complete life safety checklists, including fire-pump and generator run tests.
• Skill in inspecting fire sprinkler valves and alarm systems.
• Capacity to assist in the development of disaster response protocols.
• Proficiency in responding to and attending to guest repair requests.
• Experience in assisting management with employee hiring, training, scheduling, evaluation, counseling, discipline, motivation, and coaching.
• Thorough understanding and adherence to company, safety, and security policies and procedures.
• Ability to report maintenance problems, safety hazards, accidents, or injuries.
• Commitment to completing safety training and certifications.
• Professionalism in maintaining a clean and professional uniform and personal appearance.
• Ability to maintain confidentiality of proprietary information.
• Excellent guest service skills, including welcoming and acknowledging guests, anticipating needs, and assisting individuals with disabilities.
• Strong interpersonal skills for developing and maintaining positive working relationships and supporting team goals.
• Ability to listen and respond appropriately to employee concerns.
• Commitment to adhering to quality expectations and standards.
• A proactive approach to identifying and implementing improvements for organizational efficiency, productivity, quality, safety, and cost-savings.
• Clear and professional communication skills.
• Physical ability to reach overhead and below the knees, bend, twist, pull, stoop, and move objects up to 50 pounds.
• Dexterity in grasping, turning, and manipulating objects of varying size and weight.
• Stamina to stand, sit, or walk for extended periods.
• Ability to navigate stairs and service ramps.

Work Environment

This is a full-time, non-management position located in Riyadh, Saudi Arabia. The role is based within the Financial District.