Supervisor-Engineering📣 Job Ad

About the Role

W Hotels, a brand known for reinventing luxury with a forward-thinking spirit, is seeking a dedicated Supervisor-Engineering to join its team in Riyadh, Saudi Arabia. This full-time, non-management position is crucial for maintaining the high standards of the W Hotels brand, ensuring a seamless and safe environment for guests and associates. As part of Marriott International, W Hotels fosters an inclusive environment where diversity is celebrated and all associates feel valued. This role offers an opportunity to contribute to a globally recognized brand committed to innovation and the "Whatever/Whenever" service philosophy.

Key Responsibilities

• Install, maintain, and perform preventive maintenance on tools, apparatus, and equipment, recommending replacements as needed.
• Calibrate all controls, indicators, and meters to ensure accurate operation.
• Identify, locate, and maintain all shut-off valves for operational and safety purposes.
• Order, mark, and store parts and supplies efficiently, managing and controlling inventory and purchase order records.
• Conduct regular inspections of tools, equipment, and machines to ensure they are in optimal working condition.
• Operate a forklift safely and efficiently for material handling.
• Complete essential life safety checklists, including fire pump and generator operational tests.
• Inspect fire sprinkler valves and alarm systems to ensure functionality and compliance.
• Assist in the development and implementation of accident and/or disaster response protocols.
• Respond promptly and effectively to guest repair requests, ensuring timely resolution.
• Support management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching engineering team members.
• Adhere to all company safety and security policies and procedures, reporting any maintenance problems, safety hazards, accidents, or injuries.
• Complete all required safety training and certifications to maintain a safe working environment.
• Ensure personal appearance, uniform, and hygiene are clean and professional at all times.
• Maintain the confidentiality of proprietary information.
• Welcome and acknowledge all guests according to W Hotels' standards, anticipating and addressing their service needs.
• Assist individuals with disabilities to ensure their comfort and accessibility.
• Develop and maintain positive working relationships with colleagues, supporting the team to achieve common goals.
• Listen and respond appropriately to the concerns of other employees.
• Ensure compliance with all quality expectations and standards for engineering operations.
• Identify, recommend, develop, and implement new methods to increase efficiency, productivity, quality, safety, and cost savings.
• Communicate with others using clear and professional language.
• Visually inspect tools, equipment, or machines to assess their condition.
• Perform physical tasks including stretching, moving, lifting, carrying, pushing, pulling, and placing objects weighing less than 50 pounds without assistance.
• Grasp, turn, and manipulate objects of varying size and weight.
• Stand, sit, or walk for extended periods of time.
• Climb up and down stairs and/or service ramps as required.
• Perform other reasonably related job duties as requested by Supervisors.

Qualifications and Requirements

• A degree issued by a technical school, trade school, or vocational school.
• A minimum of 2 years of related work experience.
• A minimum of 2 years of supervisory experience.

Required Skills

• Technical proficiency in installation, maintenance, and preventive maintenance of equipment.
• Ability to recommend the replacement of tools, apparatus, and equipment.
• Skill in calibrating controls, indicators, and meters.
• Expertise in identifying, locating, and maintaining shut-off valves.
• Proficiency in ordering, marking, and storing parts and supplies.
• Competence in managing and controlling inventory and purchase order records.
• Experience in inspecting tools, equipment, and machines.
• Proficiency in using computers for inserting and retrieving job-related information.
• Forklift operation.
• Completion of life safety checklists, including fire pump and generator operational tests.
• Inspection of fire sprinkler valves and alarm systems.
• Assistance in developing accident and/or disaster response protocols.
• Guest service skills, including responding to and resolving repair requests.
• Supervisory and team management skills, including hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching.
• Adherence to safety and security policies and procedures.
• Reporting of maintenance issues, safety hazards, accidents, and injuries.
• Completion of safety training and certifications.
• Professional appearance, uniform, and personal hygiene.
• Confidentiality of proprietary information.
• Guest interaction skills, including welcoming and acknowledging guests and anticipating their needs.
• Ability to assist individuals with disabilities.
• Strong interpersonal skills for developing and maintaining positive working relationships.
• Teamwork and collaboration to achieve common goals.
• Effective listening and communication skills for addressing employee concerns.
• Commitment to ensuring compliance with quality expectations and standards.
• Proactive approach to identifying and implementing improvements for efficiency, productivity, quality, safety, and cost savings.
• Clear and professional verbal communication.
• Visual inspection capabilities for tools, equipment, and machines.
• Physical stamina and ability to perform tasks requiring stretching, moving, lifting, carrying, pushing, pulling, and placing objects weighing less than 50 pounds without assistance.
• Dexterity in grasping, turning, and manipulating objects of varying size and weight.
• Ability to stand, sit, or walk for extended periods.
• Capability to climb stairs and service ramps.
• Willingness to perform other reasonably related job duties as requested.

Work Environment and Details

This is a full-time, non-management position located in the Financial District, Riyadh, Saudi Arabia. The role requires adherence to all company safety and security policies and procedures, and maintaining a safe working environment is paramount. Associates are expected to maintain professional appearance and hygiene at all times.