Supervisor-Restaurant📣 Job Ad

in W Hotels

about 1 hour ago

	Contract Type	Full-time
	Workplace type	On-site
	Location	Riyadh

About the Role

W Hotels is seeking a dedicated Supervisor-Restaurant to join its team in Riyadh, Saudi Arabia. This full-time, non-management position offers an opportunity to contribute to the culinary operations within the Financial District. The Supervisor plays a key role in ensuring guest satisfaction and fostering team efficiency.

W Hotels aims to encourage curiosity and expand horizons, providing an environment to experience life and redefine luxury norms. The company seeks individuals who are original, innovative, and forward-thinking, embodying a "whatever, whenever" service culture. Joining W Hotels means becoming part of Marriott International's global portfolio, offering a platform to perform at one's best, act with purpose, and grow professionally.

Key Responsibilities

Ensure staff collaboration to deliver optimal service and meet guest needs.
Inspect staff grooming and attire, addressing any deficiencies.
Complete opening and closing duties, including setup, equipment cleaning, and securing premises.
Inspect storage areas for organization, proper stock rotation (FIFO), and cleanliness.
Complete scheduled inventories and requisition necessary supplies.
Monitor dining rooms for seating availability, service quality, and guest safety.
Complete work orders for maintenance repairs.
Assist management with hiring, training, scheduling, performance evaluation, counseling, discipline, motivation, and coaching of employees.
Serve as a role model and the primary point of contact for the Guarantee of Fair Treatment/Open Door Policy.
Adhere to all company safety and security policies and procedures.
Report accidents, injuries, and unsafe working conditions to management.
Complete required safety training and certifications.
Maintain a clean and professional uniform and personal appearance.
Maintain confidentiality of proprietary information and protect company assets.
Welcome and acknowledge all guests according to company standards.
Anticipate and address guest service needs, including assisting individuals with disabilities.
Thank guests with genuine appreciation.
Communicate with others using clear and professional language.
Develop and maintain positive working relationships with colleagues.
Support team goals and respond appropriately to employee concerns.
Ensure adherence to quality expectations and standards.
Identify, recommend, and implement improvements for organizational efficiency, productivity, quality, safety, and cost savings.
Read and visually verify information in various formats, including small print.
Visually inspect tools, equipment, or machines to identify defects.
Stand, sit, or walk for extended periods or entire work shifts.
Move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance.
Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
Navigate through narrow, confined, or elevated spaces.
Ascend and descend stairs and/or service ramps.
Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
Perform other reasonable job duties as requested by Supervisors.

Qualifications and Requirements

High school diploma or *** equivalent.
At least 2 years of related work experience.
At least 1 year of supervisory experience.

Required Skills

Teamwork and collaboration
Exceptional guest service
Inventory management
Maintenance repair
Employee hiring, training, scheduling, evaluation, counseling, discipline, motivation, and coaching
Adherence to safety and security policies
Clear and professional communication
Maintaining professionalism and confidentiality
Asset protection
Problem-solving and quality assurance
Driving organizational efficiency, productivity improvement, and cost savings

Work Environment and Details

This is a full-time, non-management position located in Riyadh, Saudi Arabia, within the Financial District. The role requires adherence to company policies and procedures, including safety and security protocols. The position is not remote.

Requirements

Requires 2-5 Years experience

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