Telesales Representative📣 Job Ad

About the Role

Techsup Support Co. is seeking motivated individuals to join its team as Telesales Representatives. The company provides customer experience, telesales, and business support solutions, focusing on strengthening customer relationships, driving sales growth, and delivering exceptional service through professional contact center operations.

Key Responsibilities

• Conduct outbound sales calls to introduce and sell company products and services to prospective and existing customers.
• Present and promote the features and benefits of Techsup Support's offerings.
• Identify potential leads and convert them into sales opportunities.
• Build and maintain strong customer relationships to encourage loyalty and repeat business.
• Meet and exceed established monthly sales targets and key performance indicators (KPIs).
• Follow up with customers to nurture leads and maintain a robust sales pipeline.
• Accurately record customer interactions, sales activities, and relevant information in the Customer Relationship Management (CRM) system.
• Handle customer inquiries, concerns, and objections professionally and efficiently.
• Collaborate with internal teams to ensure a seamless customer experience.

Qualifications and Requirements

• Previous experience in telesales, telemarketing, sales, or customer service is preferred but not strictly required for entry-level candidates.
• Excellent communication and interpersonal skills, with the ability to articulate information clearly and persuasively.
• Strong negotiation skills to effectively close sales and address customer needs.
• A strong customer-focused mindset, prioritizing customer satisfaction and building rapport.
• Ability to perform effectively in a target-driven sales environment.
• Proficiency in basic computer operations and familiarity with CRM systems.
• Fluent Arabic is essential.
• English proficiency is considered an advantage.
• Must be based in Riyadh or willing to relocate to Riyadh.

Required Skills

• Telesales
• Telemarketing
• Sales
• Customer Service
• Communication
• Negotiation
• Customer-focused mindset
• Ability to work in a target-driven environment
• Computer skills
• CRM skills

Work Environment and Location

This is a full-time position based in Riyadh, Saudi Arabia. The role requires individuals to be located in Riyadh or willing to relocate. Techsup Support Co. provides a professional and supportive work environment with opportunities for career growth and development.