Training Coordinator - Academy -Riyadh📣 Job Ad

About the Role

TÜV SÜD is seeking a dynamic Training Coordinator to join its Academy team in Riyadh, Saudi Arabia. This role is integral to supporting and executing sales and operational activities for TÜV SÜD Academy within the country. The Training Coordinator will act as a key liaison, ensuring seamless coordination between clients, trainers, and internal teams to translate client requirements into successful training delivery, contributing to revenue generation, customer satisfaction, and efficient program execution.

Key Responsibilities

• Support sales activities, including lead follow-up, proposal preparation, and client coordination.
• Manage incoming inquiries, ensuring timely responses and supporting conversion efforts.
• Coordinate with clients to understand their training requirements, preferred schedules, and logistical needs.
• Assist in tracking the sales pipeline, following up on quotations, and reporting on sales activities.
• Manage end-to-end training operations, including scheduling, trainer allocation, venue arrangements, and participant management.
• Ensure alignment between sales commitments and operational execution for consistent delivery of high-quality training services.
• Liaise with trainers regarding their availability, necessary materials, and session readiness.
• Coordinate all training logistics, including material preparation and distribution, attendance tracking, and collection of evaluation forms.
• Support the execution of various training delivery methods, including classroom-based, virtual, and e-learning programs.
• Manage participant communication effectively before, during, and after training sessions.
• Support certification activities, including exam coordination and certificate issuance.
• Maintain accurate records of leads, clients, and training activities within CRM/LMS systems.
• Prepare regular reports on sales activities, training delivery performance, and key metrics.
• Ensure compliance with TÜV SÜD's established processes, quality standards, and documentation requirements.
• Collaborate effectively with internal teams, including sales, operations, and finance, to ensure smooth execution of all activities.

Qualifications and Requirements

• Bachelor's degree in Business Administration or a related field.
• 2 to 5 years of experience in training coordination, sales support, or operations.
• Proven experience in handling client communication and coordination activities.
• Basic understanding of sales processes and the customer lifecycle.
• Experience in training or service-based industries is considered an advantage.
• Ability to manage both sales support and operational coordination in a fast-paced environment.

Required Skills

• Exceptional organizational skills with strong attention to detail.
• Proficiency in multitasking and effective time management.
• A customer-focused approach with a proactive attitude towards problem-solving.
• Ability to work both independently and collaboratively as part of a team.
• Strong analytical skills with the capability to derive actionable insights from data.

Work Environment and Additional Information

This is a full-time, regular, onsite position based in Riyadh, Saudi Arabia. TÜV SÜD is committed to fostering an inclusive and diverse workplace. If you are excited about this role and do not meet every single requirement, you are still encouraged to apply.