Waiter/ Waitress (Saudi Only)📣 Job Ad

About the Role

St. Regis Hotels & Resorts is seeking a Waiter/Waitress to join its team in Riyadh, Saudi Arabia. This full-time position is open to Saudi nationals only and involves providing exceptional food and beverage service to guests, ensuring a high standard of dining experience.

Key Responsibilities

• Serve food courses and alcoholic beverages to guests.
• Set tables according to event type and service standards.
• Answer guest questions regarding menu selections.
• Communicate with the kitchen regarding menu inquiries, wait times, re-cook orders, and product availability.
• Relay additional meal requirements, allergies, dietary needs, and special requests to the kitchen.
• Record transactions accurately in the MICROS system at the time of order.
• Check in with guests to ensure satisfaction with each food course and/or beverages.
• Maintain cleanliness of work areas, china, and glassware throughout the day.
• Complete closing duties, including restocking items and turning off lights.
• Present accurate checks to guests and process payments.

Operational Standards and Guest Service

• Adhere to all company, safety, and security policies and procedures; report accidents, injuries, and unsafe conditions to management.
• Ensure uniform and personal appearance are clean and professional.
• Maintain confidentiality of proprietary information and protect company assets.
• Welcome and acknowledge all guests according to company standards, anticipate and address service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
• Communicate with colleagues and guests using clear and professional language.
• Develop and maintain positive working relationships, support team goals, and respond appropriately to employee concerns.
• Ensure adherence to quality expectations and standards.

Physical Requirements

• Ability to read and visually verify information in various formats (*, small print).
• Ability to stand, sit, or walk for extended periods or an entire work shift.
• Capability to move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance, and objects weighing in excess of 50 pounds with assistance.
• Proficiency in grasping, turning, and manipulating objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
• Ability to move over sloping, uneven, or slippery surfaces, as well as up and down stairs and/or service ramps.
• Capability to reach overhead and below the knees, including bending, twisting, pulling, and stooping.

Qualifications and Experience

• Education: High school diploma or *** equivalent.
• Related Work Experience: At least 1 year of related work experience is preferred.
• Supervisory Experience: No supervisory experience is required.
• License or Certification: None specified.

Application Information

Qualified candidates are invited to apply for this full-time Waiter/Waitress position in Riyadh. The salary for this role will be discussed during the interview process.