Director Shared Services

About the Role

Red Sea Global is seeking a Director Shared Services for Botanica, a subsidiary specializing in sustainable greenery across Red Sea Global’s destinations. This full-time role is based in Tabuk, with operations spanning Umluj and Tabuk. The Director Shared Services will lead all enabling functions for Botanica, ensuring efficient and compliant operations across various business units.

Role Purpose and Context

The primary purpose of this role is to oversee Finance & Accounting, Human Resources & Government Relations, Procurement, Administration, and HSSE & Compliance. This includes coordinating IT and systems with the RSG Group. The Director is accountable for accurate financial reporting by business unit, maintaining a controlled cost base, ensuring accurate payroll, managing compliant hiring and retention of a large in-house workforce, and reliable procurement. The role supports a business with multiple revenue streams and a significant in-house field workforce, requiring error-free execution of high-volume processes related to hiring, payroll, residency, permits, accommodation, and procurement.

Key Responsibilities

• Manage financial records, month-end close, management accounts, and contract-level P&L in accordance with accounting standards and RSG Group Finance.
• Oversee billing, receivables, payables, cash flow forecasting, and banking, ensuring VAT and e-invoicing compliance (ZATCA).
• Produce P&L by business unit and revenue stream, and support the PMO on budgeting, cost control, and financial modelling.
• Coordinate internal and external audits and ensure timely resolution of findings.
• Lead workforce planning and recruitment for all business units, including the in-house landscape maintenance workforce.
• Manage reward, retention, and engagement programmes, with a focus on critical and hard-to-fill roles.
• Administer payroll, GOSI, Qiwa, and Muqeem processes, work permits, residency renewals, and Saudization (Nitaqat) compliance.
• Manage accommodation and welfare standards, training and competency records, and HR policies in coordination with Group HR (SuccessFactors).
• Set sourcing strategy and manage the procurement lifecycle through the Senior Manager – Procurement, including needs assessment, RFQs, evaluation, purchase orders, and supplier performance.
• Manage supplier contracts for plants, imports, inputs, equipment, and services in line with procurement policy.
• Manage office services, document control, records retention, and internal communication systems.
• Coordinate ERP, HRIS, inventory, and fleet systems with RSG Group IT, ensuring accurate and up-to-date records for staff, contracts, and assets.
• Ensure data integrity and access controls for financial and personnel data.
• Lead the Shared Services department (17 FTE) and deliver the fixed responsibilities of a Department Head.
• Enforce all relevant Botanica and RSG Group policies, delegation of authority (DoA), processes, standard operating procedures, and instructions.
• Apply and champion safety, quality, and environmental management systems (ISO 9001, ISO 14001, ISO 45001) and compliance management systems (ISO 37301).
• Identify and lead opportunities for continuous improvement in departmental systems, processes, and practices, focusing on cost reduction, productivity, and client value.

Qualifications and Experience

• Bachelor's degree in Accounting, Finance, or Business Administration. SOCPA, CMA, CPA, or MBA preferred.
• Minimum of 15 years of experience, with at least 7 years leading finance, HR, or shared services functions in KSA.
• Experience supporting a multi-business-unit organization with a large field workforce of several hundred employees.