Risk Manager📣 Job Ad

About the Role

BFL Group, a global off-price retailer specializing in fashion and homeware, is seeking a Shop Manager to oversee operations in Tabuk, Saudi Arabia. The company operates with a "Treasure Hunt" retail model, offering designer fashion and homeware at reduced prices. The Shop Manager will be responsible for achieving sales targets, ensuring high standards of customer service, and maintaining operational efficiency. This role involves leading and developing the store team, managing store presentation, overseeing inventory, and adhering to company policies to drive business success and enhance the customer shopping experience.

Key Responsibilities

• Lead and develop the store team to achieve excellent customer service and meet sales and performance objectives.
• Foster a positive shopping environment and address customer issues promptly and professionally.
• Drive sales through effective merchandising, team motivation, and the execution of promotional strategies.
• Manage staff recruitment, training, scheduling, and performance evaluation to promote accountability and continuous improvement.
• Ensure efficient store operations, including accurate cash handling, stock control, visual merchandising, and compliance with company policies.
• Monitor inventory levels, process deliveries, minimize shrinkage, and maintain accurate stock records.
• Meet sales targets and manage store budgets, including labor costs and operating expenses.
• Maintain a clean, safe, and compliant store environment, adhering to health and safety regulations.
• Provide regular reports on store performance, staff matters, and customer feedback to senior management.

Qualifications and Experience

• Previous experience in a retail environment is essential.
• A minimum of 2-3 years of experience in a Store Manager or Deputy Store Manager role is required.
• A high school diploma or equivalent is mandatory.
• Further qualifications in business, retail management, or a related field are considered a plus.

Required Skills

• Strong leadership capabilities to motivate, manage, and develop a team.
• Proven experience in staff training and performance enhancement.
• Excellent customer service and conflict resolution skills.
• Commercial awareness and the ability to analyze sales data.
• High organizational and time management skills.
• Ability to perform under pressure and make timely decisions.
• Proficiency in Point of Sale (POS) systems and basic Microsoft Office tools.

Work Environment and Details

This is a full-time position based in Tabuk, Saudi Arabia. BFL Group is committed to diversity and inclusivity in its hiring practices.

About the Role

MACNA, a Saudi-owned company and part of the Al Blagha Group since 1996, specializes in marine mobility solutions with a fleet of over 30 vessels for passenger and cargo transport. As a key partner for high-speed passenger ferries and landing craft in the Kingdom, MACNA is committed to safe, reliable, and customer-focused services. We are seeking an experienced Mooring Master / Deputy Marine Operations Manager to join our team in Umluj, Tabuk, Saudi Arabia. This role is crucial for supporting safe, efficient, and high-performance marine operations within a dynamic offshore project environment. The position involves overseeing the safe execution of vessel berthing and movements, and assisting the Marine Operations Manager with marine logistics, fleet scheduling, port operations, and vessel traffic control.

Key Responsibilities

• Serve as the Mooring Master for all vessel berthing and unberthing operations, providing navigational and mooring guidance to Vessel Masters.
• Continuously assess weather conditions, tides, and currents to determine and ensure safe operating parameters for all marine activities.
• Coordinate tugboat-assisted manoeuvres as necessary for safe and efficient vessel movement.
• Ensure the safe execution of passenger transfers and landing craft operations, adhering to all safety protocols.
• Verify the readiness and integrity of all berthing facilities, including fenders and mooring systems, prior to vessel operations.
• Support daily control of marine logistics and effective fleet coordination.
• Oversee the scheduling, dispatch, routing, and allocation of vessels to meet operational demands.
• Manage a mixed fleet including speed boats, High-Speed Crafts (HSCs), landing crafts, tugboats, barges, and marine ambulances.
• Assume the responsibilities of the Marine Operations Manager in their absence to ensure operational continuity.
• Lead and facilitate operational planning and coordination meetings with relevant stakeholders.
• Provide functional leadership and guidance to the Operations Control Center (OCC) team.
• Ensure effective vessel tracking, communication, and dispatch control from the OCC.
• Maintain clear and consistent communication channels between the OCC, Vessel Masters, and port teams.
• Ensure accurate and timely operational reporting and tracking updates are maintained.
• Supervise marine base activities and manage vessel traffic within the operational area.
• Manage berth allocation and optimize vessel turnaround efficiency at port facilities.
• Oversee passenger embarkation and disembarkation processes, as well as cargo handling operations.
• Ensure strict compliance with all applicable maritime and port regulations.
• Enforce company Health, Safety, and Environment (HSE) standards and all relevant maritime regulations.
• Ensure compliance with international maritime conventions, including SOLAS and MARPOL.
• Review and approve Risk Assessments (RA) and Job Safety Analyses (JSA) for all operations.
• Participate actively in incident investigations and emergency response activities as required.
• Ensure all vessels and crews maintain valid certifications and are operationally ready at all times.

Qualifications and Requirements

• Possess a Certificate of Competency (CoC) as a Master Mariner, or alternatively as a Chief Mate or 2nd Mate with substantial relevant experience.
• Hold valid STCW certifications.
• Possess 5 to 10 years of progressive experience within the marine industry.
• Demonstrate significant experience in vessel operations, marine logistics, port operations, or fleet coordination.
• Have prior experience operating or managing vessels such as crew boats, HSCs, landing crafts, tugboats, or similar craft.
• Experience with multi-vessel scheduling and managing high-frequency vessel movements is essential.
• Experience in offshore, remote-site, marine base, or island logistics environments is highly desirable.

Required Skills

• Strong knowledge of marine operations and port regulations.
• Practical expertise in mooring and berthing operations.
• Proven leadership and team management capabilities.
• Excellent communication and stakeholder coordination skills.
• Strong decision-making and problem-solving abilities.
• A steadfast commitment to safety excellence and operational discipline.

Work Environment

This is a full-time position based in Umluj, Tabuk, Saudi Arabia. Potential travel between Umluj and Tabuk cities may be required.

About the Role

Clinique La Prairie is seeking a Head of Marketing to lead all marketing initiatives for its Amaala Health Resort, located in Umluj, Tabuk, Saudi Arabia. This senior position reports directly to the Resort General Manager, with a dotted line to Global Marketing at Clinique La Prairie HQ in Montreux. The Head of Marketing will be responsible for driving qualified demand and converting High Net Worth (HNW) and Ultra High Net Worth (UHNW) individuals into bookings for the Amaala property, translating global brand strategy into a locally resonant acquisition and brand engine.

Key Responsibilities

• Direct and manage the external agency ecosystem, including strategic/creative agencies, regional and local PR firms, and media-buying partners.
• Define clear briefs, performance expectations, and Key Performance Indicators (KPIs) for each agency, arbitrating priorities and resolving conflicts.
• Oversee agency contracting, scoping, and performance reviews in coordination with procurement and Global Marketing.
• Ensure all agency output aligns with brand strategy and budget, escalating to Global Marketing when brand integrity is at stake.
• Define the channel mix and budget allocation logic for new-client acquisition, including paid social, paid search, SEO, partnerships, events, referral, and CRM reactivation.
• Manage the acquisition budget within the agreed framework, optimizing spend towards highest-return channels based on performance data.
• Protect the acquisition budget methodology and ensure in-period spend is approved by the GM within the agreed framework.
• Optimize mid-to-bottom-funnel performance and report on Cost of Acquisition (CAC), qualified-lead volume, and conversion against targets.
• Act as the primary interface between Global Clinique La Prairie and the Amaala resort, localizing global brand strategy to regional cultural codes while safeguarding global identity and standards.
• Consolidate performance results and market intelligence, feeding them back to Global teams on a structured cadence.
• Steer regional and local PR agencies, localizing global press angles and securing placements aligned with Clinique La Prairie positioning.
• Serve as a brand spokesperson when required, engaging with journalists, hosting press on property, and representing Amaala at high-value events.
• Manage relationships with regional Key Opinion Leaders (KOLs), celebrities, and thought leaders, hosting media and VVIP guests in partnership with Sales and the Local Marketing team.
• Oversee on-site content and testimonial production, including expert videos, guest stories, and longevity talks, securing approvals and delivering assets to Global for amplification.
• Ensure the visual identity and luxury standard of brand staging, signage, and seasonal moments align with global guidelines.
• Set direction and standards for on-site content and brand staging, with day-to-day guest-experience execution remaining with the Local Marketing Manager.
• Report to the Resort GM and Global Marketing on acquisition performance, agency effectiveness, budget discipline, and pipeline conversion.
• Maintain performance dashboards and a regular reporting cadence to Global Marketing.
• Manage the resort marketing budget with structure, anticipation, and accountability.

Qualifications and Experience

• A minimum of 8+ years in premium or luxury marketing, with demonstrable seniority and proven experience in team and/or agency leadership.
• A proven track record of directing multiple agencies simultaneously, including 360/creative, PR, and media-buying, and owning acquisition budgets.
• Experience working with High Net Worth (HNW) and Ultra High Net Worth (UHNW) audiences is essential.
• Knowledge of the GCC market is considered a strong advantage.
• Comfort and experience acting as a brand representative and spokesperson with media.

Required Skills

• Marketing Strategy
• Brand Management
• Agency Leadership
• Budget Management
• Performance Marketing
• Paid Social Media
• Paid Search
• Search Engine Optimization (SEO)
• Public Relations (PR)
• Customer Relationship Management (CRM)
• Content Creation
• Media Buying
• Luxury Marketing
• HNW/UHNW Audience Engagement
• Brand Representation
• Strategic Thinking
• Commercial Acumen
• Cross-functional Communication
• High Cultural Sensitivity
• Discretion
• Maturity
• Judgment
• Fluent English and Arabic are required.

Work Environment and Location

This is a full-time, on-site position at the Amaala Health Resort in Umluj, Tabuk, Saudi Arabia. The role requires a senior marketing professional with over 10 years of experience, capable of leading comprehensive marketing strategies within a luxury hospitality context.

Performance Metrics

Key Performance Indicators (KPIs) for this role include qualified-lead volume and cost of acquisition (CAC), conversion into programs/stays, agency performance and ROI, budget discipline and allocation effectiveness, PR placements and share of voice, event-driven pipeline and conversion, and the quality of the global-local interface and intelligence feedback.