Reservations Agent📣 Job Ad

Join the Tamayyaz Program at Mövenpick Hotels & Resorts!
Are you passionate about the hospitality industry? Our Tamayyaz Nationalization Development Program is designed for Saudi nationals to gain essential skills and knowledge for various professions within hospitality through classroom learning and on-the-job training.

Job Responsibilities:

• Review and update the logbook and equipment checks.
• Oversee day-to-day operations and ensure proper reporting to supervisors.
• Handle guest complaints and ensure prompt resolution.
• Prepare for daily arrivals and register/check-in guests efficiently.
• Conduct cashiering duties and manage guest transactions.
• Assist colleagues and maintain effective communication within the team.
• Maintain grooming standards and a positive demeanor at all times.

Qualifications:

• Open to Saudi nationals only, with little to no experience (fresh graduates welcome).
• Basic English skills are essential.
• Strong passion for hospitality and excellent interpersonal skills.
• Ability to work flexibly and focus on guest needs.

Seize this opportunity to build a rewarding career in hospitality!

Join Hilton as a Reservations Agent!
We are looking for a dedicated individual who will be the main contact for room reservations at our hotel. As a Reservations Agent, you are expected to provide exceptional service, influencing guests' decisions to stay at our property.

What will you be doing?
As a Reservations Agent, your tasks will include:

• Converting inquiries into contracted business quickly.
• Responding positively to sales inquiries to develop future leads.
• Responding to customers in a highly professional manner.
• Ensuring all reservations are completed accurately to meet the Guest's expectations.
• Providing prompt service while maintaining the hotel's brand standards.

What are we looking for?
A successful Reservations Agent at Hilton should possess:

• A passion for delivering great customer service.
• Excellent communication skills and a professional telephone manner.
• Outstanding administration and organizational skills.
• Intermediate computer proficiency.

It is advantageous to have previous experience in a Reservations environment and tertiary qualifications or a collegiate-level degree.

About Hilton
Hilton is a leading global hospitality company with a reputation for delivering exceptional guest experiences. We are committed to creating remarkable experiences and our amazing Team Members are at the heart of it all!

Join Hilton as a Reservations Agent!
We are looking for a dedicated individual who will be the main contact for room reservations at our hotel. As a Reservations Agent, you are expected to provide exceptional service, influencing guests' decisions to stay at our property.

What will you be doing?
As a Reservations Agent, your tasks will include:

• Converting inquiries into contracted business quickly.
• Responding positively to sales inquiries to develop future leads.
• Responding to customers in a highly professional manner.
• Ensuring all reservations are completed accurately to meet the Guest's expectations.
• Providing prompt service while maintaining the hotel's brand standards.

What are we looking for?
A successful Reservations Agent at Hilton should possess:

• A passion for delivering great customer service.
• Excellent communication skills and a professional telephone manner.
• Outstanding administration and organizational skills.
• Intermediate computer proficiency.

It is advantageous to have previous experience in a Reservations environment and tertiary qualifications or a collegiate-level degree.

About Hilton
Hilton is a leading global hospitality company with a reputation for delivering exceptional guest experiences. We are committed to creating remarkable experiences and our amazing Team Members are at the heart of it all!