Butler📣 Job Ad

Join Raffles The Red Sea as a Butler
Raffles & Fairmont the Red Sea offers an extraordinary opportunity for discerning guests at our luxurious resorts. As a Butler, you will deliver personalized service and create memorable experiences for our guests.

Key Roles & Responsibilities:

• Personalized Service: Act as the primary point of contact for guests, providing intuitive assistance from pre-arrival to departure.
• Guest Arrival & Departure: Facilitate seamless check-in and check-out experiences.
• Valet Services: Oversee professional packing, unpacking, garment pressing, and shoe shining.
• Food & Beverage Coordination: Manage in-villa dining experiences, ensuring excellence in presentation.
• Experience Curation: Anticipate guest preferences and curate bespoke itineraries.
• Inter-Departmental Liaison: Ensure coordination with Culinary, Housekeeping, and Concierge teams.
• Standards & Compliance: Maintain hygiene, safety, and service standards.
• Sustainability: Promote responsible resource use and local cultural experiences.

Qualifications:

• Bachelor’s degree in hospitality management or related field.
• 4–6 years of experience in luxury hospitality, particularly in Butler service.
• Strong leadership, communication, and guest relations skills.
• Fluent in English; Arabic and other languages are advantageous.
• Understanding of luxury service etiquette and cultural sensitivity in Saudi Arabia.
• Experience in a pre-opening environment is preferred.

About Raffles Hotels & Resorts:
Founded in Singapore in 1887, Raffles is renowned for its luxurious hospitality and commitment to service excellence. Our hotels are renowned for their elegance and charm, making guests feel like part of our family.

Join the Team at Raffles The Red Sea!
Raffles The Red Sea, located in Umluj, Saudi Arabia, is seeking a dedicated and experienced Spa Manager to oversee the operations of our luxury spa facilities. In this prestigious role, you will work closely with the Spa & Wellness Manager to ensure that our guests experience the highest standards of service and wellness.

Key Responsibilities:

• Assist in managing day-to-day operations of the spa and wellness facilities.
• Support the development and implementation of strategies to enhance guest satisfaction and increase revenue.
• Supervise and train spa staff to deliver exceptional customer service.
• Oversee scheduling, inventory management, and maintenance of spa equipment.
• Ensure compliance with health and safety regulations.
• Assist in managing the spa's budget, monitoring expenses and identifying cost-saving opportunities.
• Collaborate with other departments to promote special offers.
• Handle guest inquiries and feedback professionally.
• Stay informed about industry trends and implement innovative treatments.

Qualifications:

• Bachelor's degree in Hospitality Management, Business Administration or related field.
• 3-5 years of experience in spa management, preferably in luxury settings.
• Proven leadership skills with experience in team training and performance management.
• Strong knowledge of spa operations and wellness trends.
• Excellent customer service skills and ability to exceed guest expectations.
• Proficiency in spa management software and MS Office.
• Excellent communication and interpersonal skills.
• Financial acumen in budgeting and revenue management.
• Knowledge of health and safety regulations.
• Spa management certification preferred.
• Flexibility to work varied shifts, including weekends and holidays.
• Ability to speak Arabic is a plus.

What We Offer:

• Opportunity to join a leading global hospitality group.
• Chance to define pre-opening operations for two iconic resorts.
• Competitive package and opportunities for professional growth.
• Discounts across the global Accor brand network.

Join the Miraval Team!
Are you passionate about delivering exceptional nail care services in a serene and luxurious environment? Miraval The Red Sea is looking for a skilled Nail Technician to join our Spa & Beauty Services department.

Position Summary:
The Nail Technician is responsible for providing high-quality nail care services, including manicures, pedicures, and nail art, while ensuring a personalized guest experience that aligns with our values of mindfulness, care, and excellence.

Key Responsibilities:

• Nail Care Services: Provide expert manicures and pedicures, including classic, gel, and natural treatments. Ensure proper nail shaping, cuticle care, and polish application.
• Guest Experience & Personalization: Conduct thorough consultations, create a welcoming environment, and maintain guest comfort throughout services.
• Hygiene & Safety Standards: Maintain high hygiene standards by sanitizing tools and following health protocols.
• Team Collaboration: Support events and collaborate with spa professionals to enhance the guest journey.

Qualifications & Experience:

• Certified Nail Technician with recognized training.
• 1–2 years of experience in a luxury salon, spa, or resort setting.
• Fluency in English is required; Arabic proficiency is a plus.

Skills & Abilities:

• Strong technical skills in nail care.
• Professional demeanor with excellent interpersonal skills.
• Attention to detail and ability to manage time effectively.

Join us at Miraval Resorts and be a part of a transformative experience for our guests!