Customer Service Representative (WFH)📣 Job Ad

About the Role

This senior leadership position is for a Head of Performance (Social Media) role, focused on scaling global user acquisition for high-volume digital products. The role involves driving strategy and execution across major paid social channels, with a specific emphasis on Meta and TikTok. The objective is to optimize campaigns for maximum efficiency and business impact within a fast-paced, data-driven environment that prioritizes experimentation and continuous optimization. The successful candidate will shape acquisition strategy for multiple web-based products used by millions worldwide, collaborating with analytics, creative, product, and automation teams to influence both strategic direction and execution quality. This impactful position also includes building scalable systems, enhancing automation, and leading performance marketing teams to achieve ambitious Key Performance Indicators (KPIs) in a globally distributed, remote-first organization.

Key Responsibilities

• Lead performance marketing strategy and execution across Meta and TikTok, focusing on scalable user acquisition for web-based products.
• Own and manage key business metrics including Cost Per Acquisition (CPA), Return on Investment/Return on Ad Spend (ROI/ROAS), Lifetime Value (LTV), and overall acquisition efficiency.
• Scale paid social campaigns while maintaining or improving performance across multiple geographies and audiences.
• Design and execute structured experimentation frameworks to test creatives, funnels, offers, and targeting strategies.
• Build and optimize end-to-end acquisition funnels, encompassing creative development, landing pages, and conversion paths.
• Collaborate closely with analytics, product, creative, and automation teams to enhance campaign performance and derive actionable insights.
• Drive automation initiatives, including the implementation of rules, APIs, bulk optimizations, and performance alerts to improve operational efficiency.
• Lead and mentor performance marketing teams, ensuring strong KPI achievement and consistent testing discipline.
• Identify new growth opportunities and challenge existing acquisition strategies to unlock incremental scale.

Required Qualifications

• Proven expertise in performance media buying on Meta and TikTok at scale.
• Strong experience managing acquisition for web products, not exclusively mobile app ecosystems.
• Demonstrated ability to scale large advertising budgets while maintaining or improving efficiency.
• Deep understanding of performance metrics such as CPA, ROAS/ROI, and LTV.
• Hands-on experience building and optimizing full-funnel acquisition systems, from creative to landing page to conversion.
• Strong analytical mindset with experience using attribution, analytics, and Business Intelligence (BI) tools for decision-making.
• Experience designing and executing high-velocity A/B testing and hypothesis-driven growth experiments.
• Familiarity with performance automation systems, including rules, APIs, bulk operations, and alerts.
• Proven leadership experience managing media buying teams in high-volume performance environments, such as gaming, dating, gambling, subscription, or creator platforms.
• Strong strategic thinking, communication skills, and the ability to operate effectively in fast-moving, global digital environments.

Additional Information

This is a full-time, remote position offering global flexibility. The role requires over 10 years of experience. Applications and subsequent steps in the hiring process are managed by a partner company. Jobgether utilizes an AI-powered matching process for efficient and objective candidate review, with final hiring decisions made by the partner company's internal team.

About the Role

SASREF is seeking an HR Planning & Policy Analyst to join its team in Jubail, Eastern Saudi Arabia. This full-time position is responsible for the design, analysis, and administration of compensation and benefits programs, alongside the development, review, and enforcement of HR policies. The role ensures alignment with organizational strategy and compliance with relevant legislation, and includes the management of the Performance Management System (PMS). This position requires a proactive individual to contribute to strategic HR functions, ensuring that policies and programs are competitive, compliant, and support business objectives, thereby maintaining a robust HR framework.

Key Responsibilities

• Analyze HR policies and personnel benefit provisions, evaluating them against prevailing practices in similar organizations and preparing reports with recommendations.
• Study relevant legislation and labor arbitration decisions to ensure HR policy compliance and plan necessary modifications.
• Assist in the annual Workforce Budget for all departments by gathering data and liaising with managers.
• Issue final approved Manpower Budgets, Organization Charts, and Establishments, and monitor their implementation.
• Develop, update, and maintain organization charts, verifying variations align with the workforce plan and company policy.
• Develop and implement the complete Performance Management System (PMS), from goal setting to merit assignment and bonus pay-out.
• Coordinate merit increase and variable pay processes, ensuring manager understanding of compensation vehicles, processes, and philosophy.
• Ensure the effective implementation of the Promotion policy and procedure.
• Develop and maintain reward programs that are competitive in the labor market, adhering to legal and quality requirements.
• Ensure all positions have well-defined job descriptions and that relevant business processes and work activities comply with SASREF policy.
• Execute all position management-related activities, including system data foundation, report generation, and data cleansing.
• Ensure personal safety and well-being measures are in place and that actions do not jeopardize others' safety.
• Adhere strictly to Instructions of Works (IOWs), Safe Operating Procedures, and Safe Work Instructions to prevent safety incidents.
• Comply strictly with the SASREF HSE Policy, the 5 Safety Principles, and 8 Golden Safety Rules.
• Maintain SASREF's cybersecurity by implementing security best practices.
• Adhere strictly to all cybersecurity requirements when dealing with SASREF's assets and data.
• Comply always with SASREF's information security policies.

Qualifications and Requirements

• Bachelor's degree in Human Resources, Business Administration, or an equivalent qualification.
• Minimum of 4 years of relevant experience in HR planning, policy development, or compensation and benefits.
• Certifications such as Certified Compensation Professional (CCP) or Global Remuneration Professional (GRP) are preferable.

Required Skills

• Compensation and Benefits Design
• HR Policy Development and Enforcement
• Performance Management System (PMS) Administration
• Workforce Planning and Budgeting
• Organization Chart Development and Maintenance
• Merit Increase and Variable Pay Process Management
• Promotion Policy Implementation
• Reward Program Development
• Job Description Creation
• Business Process Analysis
• Position Management
• Workplace Safety (WPS)
• Process Safety Management (PSM)
• HSE Policy Compliance
• Cybersecurity Best Practices
• Information Security Policies

Work Environment and Details

This is a full-time position based in Al Jubail, Eastern Province, Saudi Arabia. SASREF values its employees and offers competitive compensation and benefits packages designed to attract, maintain, engage, and retain its diverse workforce.

About the Role

LIXIL is seeking a Leader for the Western Region in Saudi Arabia, based in Jeddah. This full-time position is integral to driving the success of the Projects Channel within the Kingdom. The role involves collective accountability for the overall delivery of results for the Projects Channel in Saudi Arabia, ensuring alignment with corporate objectives and Key Performance Indicators (KPIs). This position is part of the IMEA (India, Middle East, Africa) region and will be assigned to Grohe Saudi Arabia Ltd. Co. The role requires a seasoned professional with a proven track record in project sales and channel management within the building materials industry.

Key Responsibilities

• Be collectively accountable for the overall delivery of results for the Projects Channel in Saudi Arabia.
• Execute responsibilities to achieve the assigned Project Channel Sales Mission for the region, in line with corporate objectives and KPIs.
• Identify and target key channels and accounts within the region for project business, including Sub Channel B (Residential: Developers, Contractors & Designers), Sub Channel A (Hotels: Hotel Operators & Developers), and Sub Channel C (Healthcare: Owners, Healthcare Institutions).
• Collaborate with relevant departments to define and deliver essential tools for both direct and indirect customers to enhance service and support for project sales, ultimately driving increased sales results.
• Facilitate product updates for project customers by liaising with the Supply Chain Management (SCM) and product teams.
• Regularly visit contractors, developers, dealers, and consultants to promote Grohe, building a strong network of professional influencers and decision-makers.
• Support distribution channels and work closely with Channel Partners in Projects.
• Provide accurate monthly, quarterly, and yearly project sales forecasts and reports.
• Measure and analyze critical success factors to identify best practices and implement improvement processes.
• Develop and maintain a comprehensive database of all key project contacts in the region and prepare reports for senior management.
• Gather competitor market intelligence and report findings to management.
• Adhere to budget guidelines in the most efficient manner.
• Identify marketing and specification events to maximize exposure and new business opportunities, and explore/report on events that enhance brand strength within the sector.
• Ensure full adherence to and utilization of Salesforce for creating and managing a detailed database of leads, opportunities, and client prospects with all relevant information.
• Ensure adequate coordination with other business channels and the Leader Projects KSA (*, OTC, Showroom) to achieve common regional goals and KPIs.

Qualifications and Requirements

• A minimum of 5 years of experience in a comparable position with in-depth knowledge of the Saudi Arabian market.
• A total of 5 to 7 years of professional experience.
• Must have experience in the building materials industry or a similar field.
• Demonstrated success in working within a fast-paced, rapidly growing, highly competitive, and deadline-oriented environment while maintaining LIXIL's quality and reputation for excellence.
• Proven experience in managing external relationships with various stakeholders.
• Fluent written and spoken English and Arabic are required; other languages are considered a plus.
• A Bachelor's degree in Business Administration, Engineering, or an equivalent qualification is necessary. An MBA is considered a plus.

Required Skills

• Sales
• Project Management
• Channel Management
• Business Development
• Relationship Management
• Market Intelligence
• Salesforce

Work Environment and Location

This is a full-time, non-remote position based in Jeddah, Saudi Arabia. The role operates within the IMEA region and is assigned to Grohe Saudi Arabia Ltd. Co.