Health club manager spa Jobs in Jeddah

Join Our Team as a Health Club Manager
At Raffles Hotels & Resorts, we pride ourselves on providing expert service and world-class luxury. Our facility in Jeddah is seeking a dynamic and experienced Health Club Manager to oversee all operations of our state-of-the-art health club.

Key Responsibilities:

• Manage daily operations of the health club, including staff supervision, scheduling, and facility maintenance.
• Develop and implement strategies to increase membership sales and retention.
• Oversee financial operations including budgeting, expense control, and revenue optimization.
• Ensure compliance with health and safety regulations to provide a clean, safe environment for members.
• Create and manage fitness programs and classes that meet member needs and industry trends.
• Train and mentor staff to deliver exceptional customer service.
• Collaborate with marketing teams to execute promotional campaigns.
• Handle member inquiries, feedback, and complaints to maintain high satisfaction levels.
• Stay updated on industry trends and implement innovative ideas for club offerings.

Qualifications:

• Bachelor's degree in Business Administration, Sports Management, or a related field.
• 35 years of experience in health club or fitness facility management.
• Strong leadership skills with the ability to motivate and develop a team.
• Excellent customer service orientation and interpersonal skills.
• Proven track record in financial management and budgeting.
• Proficiency in health club management software and MS Office suite.
• In-depth knowledge of fitness industry trends, equipment, and best practices.
• Current fitness certifications from recognized organizations (*, ACE, NASM, ACSM).
• Experience in marketing and sales strategies for membership growth.
• Strong communication skills in English; Arabic language skills are a plus.
• Familiarity with health and safety regulations in the fitness industry.

Join us at Raffles Hotels & Resorts where we embody our values through a heartiest service culture.

Company Description
Located adjacent to the residential tower, expert service and world-class luxury combine in the Raffles Hotel Jeddah, which is ready to welcome you and your guests at any moment. Here, the high standards, special touches, and trademark elegance of the Raffles brand are the ultimate compliment to the charm and beauty of a stay in Jeddah.

Job Description
We are seeking a professional and decisive Spa Treatment Manager to join our luxury wellness facility in Jeddah, Saudi Arabia. The ideal candidate will lead our team of spa therapists, ensuring exceptional customer experiences and maintaining the highest standards of service.

• Oversee daily spa operations, including scheduling, inventory management, and treatment room preparation
• Lead, train, and motivate a team of spa therapists to deliver outstanding customer service
• Develop and implement spa treatment protocols and standard operating procedures
• Manage budgets, financial reporting, and cost control measures
• Ensure compliance with health and safety regulations and industry best practices
• Create and execute marketing strategies to promote spa services and increase revenue
• Handle customer inquiries, feedback, and resolve any issues promptly and professionally
• Stay updated on industry trends and introduce innovative treatments and services
• Collaborate with other departments to enhance the overall guest experience
• Maintain and improve the quality of spa facilities and equipment

Qualifications

• Bachelor's degree in Hospitality Management, Business Administration, or related field
• Spa management certification preferred
• Minimum 5 years of experience in spa management or related field
• Proven track record in team leadership and development
• Experience in luxury hospitality industry
• Extensive knowledge of spa treatments, wellness practices, and industry trends
• Strong financial management skills, including budgeting and cost control
• Excellent customer service and interpersonal skills
• Proficiency in spa management software and Microsoft Office Suite
• Ability to work flexible hours, including weekends and holidays
• Strong problem-solving and decision-making skills
• Excellent written and verbal communication skills in English; Arabic language skills are a plus