موظف مكتب شكاوى📣 إعلان

في أبيات

منذ يومان

	نوع العقد	دوام كامل
	طبيعة الوظيفة	بالموقع
	الموقع	الدمام

Join ABYAT – Your Gateway to a Career in Retail Excellence

ABYAT is the largest home improvement retail destination in the Middle East, offering more than 22000 products across 22000 square meters of space. Since our launch in September 2005, we've focused on delivering an unmatched customer experience, both in-store and beyond.

Position Title: Contact Center Agent
Employment Type: Full-time | Location: Dammam, Saudi Arabia

Job Purpose
As a Contact Center Agent at ABYAT, you will handle customer interactions through inbound and outbound phone calls. Your role is essential in delivering a smooth, efficient, and professional service experience that reflects ABYAT’s commitment to customer satisfaction.

Key Responsibilities

Handle a high volume of inbound and outbound calls in a courteous and professional manner.
Listen actively to customer inquiries, concerns, or complaints and provide clear solutions.
Log call details and maintain accurate customer records using CRM tools.
Coordinate with other departments to resolve issues and follow up on service requests.
Meet daily service targets related to call handling, customer satisfaction, and quality.
Participate in training programs and stay updated with company policies and procedures.

Qualifications

High school diploma or equivalent; further education is a plus.
13 years of experience in a contact center or customer service environment.
Excellent verbal communication and listening skills.
Familiarity with CRM systems and call handling tools.
Ability to multitask, stay calm under pressure, and manage time efficiently.
Fluency in Arabic; English proficiency is preferred.

Why Join Us?

Join one of the region’s most respected retail brands.
Work in a structured, team-oriented environment.
Enjoy professional development and career advancement opportunities.

Apply now and be the voice of ABYAT, delivering service that makes a difference.

متطلبات الوظيفة

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موظف مكتب شكاوى

ساوث ويند تليكوم

وظيفة خدمة العملاء في شركة اتصالات
نحن في شركة اتصالات نبحث عن موظفين خدمة عملاء (رجال ونساء) للعمل في المنطقه الشرقيه. هذه فرصة رائعة للانضمام إلى فريق عمل متميز في تقديم أفضل الخدمات للعملاء.

المسؤوليات:

التفاعل مع العملاء وتقديم الدعم لهم.
الرد على استفسارات العملاء وحل المشكلات.
تسجيل ملاحظات العملاء وإجراءاتهم في النظام.

المتطلبات:

التقديم متاح للسعوديين فقط.
مهارات اتصال قوية وقدرة على العمل ضمن فريق.
القدرة على العمل بفعالية تحت الضغط.

يتم تحديد الراتب بــ 45006 أيام عمل في الأسبوع ويوم إجازة. للتقديم، يُرجى إرسال السيرة الذاتية إلى البريد الإلكتروني المذكور مع ذكر المدينة والمسمى الوظيفي.

0-1 سنة

الدمام

عمل عن بُعد

منذ 4 أيام

موظف مكتب شكاوى

📣 إعلانجديدة

NAPCO

دوام كامل

Customer Service Senior Officer
We are looking for a dedicated Customer Service Senior Officer at NAPCO to join our team in Dammam. In this role, you will coordinate daily activities with other senior officers to enhance stock management and streamline daily shipments.

Key Responsibilities:

Monitor daily received products and inventory output to ensure the availability of goods for shipment.
Receive, review, and approve all credit notes, specifying reasons for returns.
Follow up on matters arising from CSD meetings.
Assist in training team members to cultivate a skilled workforce.
Align with the HSSE team to update HIRA, ensuring hazards and risks are adequately identified and documented.
Participate in the development, planning, implementation, performance evaluation, and improvement of the OH&S management system.

Required Skills: