Join Our Team as a Customer Services Specialist!We are looking for a dedicated Customer Services Specialist to enhance our customer engagement and satisfaction. In this role at The office, you will be front and center in ensuring exceptional service and support.
Key Responsibilities:- Post content on social media according to company guidelines and policy.
- Prepare daily, weekly, and monthly reports as required.
- Communicate directly with customers to resolve simple to medium complexity issues, utilizing company procedures.
- Ensure quality customer service is maintained around the clock.
Skills Required:- Ability to enhance various communication platforms provided by the company (*, FAQs, chat services).
- Capable of managing customer complaints flexibly and efficiently.
- Strong skills in stress management and problem-solving.
Preferred Candidate:- Experience: 02 years.
- Gender: Female.
- Education: Bachelor's degree or higher diploma.
Become a part of our team and make a difference in customer service!
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