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Join BFL Group as a Customer Service Associate!
At BFL Group, we are committed to providing exceptional customer service that brings our customers back time and time again. As a Customer Service Associate (CSA), you'll play a critical role in our mission by delivering timely and professional support to our customers.

Role Responsibilities:

• Assist customers with order inquiries, expediting orders, and resolving post-sales issues.
• Communicate primarily through mail, chat, WhatsApp, phone, and social media.
• Utilize various software tools to navigate customer accounts and research policies to provide effective solutions.

Requirements:

• Excellent communication skills (both written and verbal).
• Ability to work independently and as part of a team.
• Strong customer service orientation and problem-solving abilities.
• Proficiency in computer applications, including Microsoft Office and Internet navigation.
• Willingness to work flexible hours, including weekends and holidays.

If you are passionate about delivering outstanding customer experience and ready for a challenging role, we encourage you to apply today!