وظائف موظف استقبال

• Welcome guests with a warm and friendly demeanor.
• Acknowledge returning guests and IHG Rewards Club members.
• Manage guest bookings and handle payments efficiently.
• Facilitate a swift and seamless check-in and check-out process.
• Anticipate guest needs and provide tailored recommendations.

• Excellent communication skills to engage with guests professionally.
• Problem-solving abilities to convert challenges into memorable experiences.
• Fluency in the local language; additional languages are a plus.
• Basic literacy and tech-savviness for effective task management.

• Welcome guests with a positive and friendly demeanor.
• Handle check-in and check-out processes efficiently.
• Manage phone calls and resolve guest inquiries promptly.
• Coordinate room assignments and maintain an organized reception area.
• Provide excellent customer service to enhance guest satisfaction.

• Previous experience in a similar role is preferred.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment.
• Fluency in Arabic and English is a must.

Are you passionate about delivering exceptional customer service and creating a welcoming atmosphere? Eleven Wishes Salon in Riyadh is looking for a professional and bilingual Receptionist to join our team!

Key Responsibilities:

• Greet clients warmly and ensure they feel comfortable and welcomed.
• Assist clients with check-ins, help with their abayas, and offer refreshments.
• Handle cashier payments accurately and efficiently.
• Ensure the salon is clean and presentable, including the client service areas, throughout the day.
• Support the team by creating engaging reels and short videos for social media to highlight the salon's services and ambiance.
• Provide excellent hospitality, ensuring every client enjoys a luxurious and memorable experience.

Requirements:

• Polite, professional, and service-oriented personality.
• Fluent in Arabic and English, with excellent communication skills in both languages.
• Strong organizational skills and attention to detail.
• Familiarity with social media platforms and basic content creation skills.
• Ability to multitask and work efficiently in a fast-paced environment.
• Previous experience in customer service, hospitality, or social media is a plus.

What We Offer:

• Competitive salary and benefits.
• A supportive and professional work environment.
• Opportunities for growth and skill development.

If you are ready to be the face of Eleven Wishes Salon, maintain a pristine environment for our clients, and help us shine on social media, we would love to hear from you!

• Education: High school diploma or *** equivalent.
• Related Work Experience: No related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

• Greet and assist individuals arriving at the accreditation center.
• Handle inquiries and guide visitors through the accreditation process.
• Perform initial screening of documentation before forwarding it to relevant officers.

• Greet visitors and manage incoming calls promptly and courteously.
• Assist visitors, comfort them, and ensure timely meetings with their hosts.
• Operate the switchboard and manage the visitor and caller logs.
• Coordinate courier services and manage deliveries.
• Maintain the reception area and manage mail and faxes.
• Book meeting rooms and assist the office manager with event planning.
• Perform other administrative duties as required.

• Excellent communication and customer service skills.
• Ability to handle multiple tasks efficiently.
• Strong organizational skills.

• Greet and welcome visitors professionally.
• Manage incoming calls and route them appropriately.
• Maintain a tidy and presentable reception area.
• Handle administrative tasks including scheduling appointments.
• Assist with document preparation and reporting.
• Respond to inquiries about the company and its services.
• Coordinate with various departments for operational efficiency.
• Manage incoming and outgoing mail and packages.
• Support HR with onboarding processes for new employees.

• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.
• Proficient in Microsoft Office applications.
• Ability to work both independently and in a team.
• Friendly and approachable personality.
• Attention to detail with good problem-solving skills.
• Professional appearance and demeanor.
• Fluency in Arabic and English is preferred.

• Reception Duties:
  Greet and welcome visitors, ensuring a positive and professional first impression.
  Manage incoming calls, emails, and correspondence, directing them to the appropriate personnel.
  Maintain a tidy and presentable reception area.
• Administrative Support:
  Schedule appointments and manage meeting room bookings.
  Handle basic clerical tasks such as data entry, filing, and photocopying.
  Assist in maintaining office supplies and coordinating deliveries.
• Customer Service:
  Address visitor and client queries courteously and promptly.
  Support employee inquiries related to office facilities or resources.
• Security And Compliance:
  Ensure visitors follow sign-in protocols and issue visitor badges when required.
  Liaise with security personnel for access control and emergency procedures.

• Education: High School diploma (Bachelor’s degree preferred).
• Experience: Proven experience as a Front Desk Officer, Receptionist, or in a related role from 12 years of experience. However, fresh graduates are encouraged to apply.
• Technical Skills:
  Know-how of MS Office (Word, Excel, PowerPoint).
  Familiarity with office equipment (*, printers, fax machines).
• Soft Skills:
  Excellent verbal and written communication skills.
  Strong organizational and multitasking abilities.
  Customer-focused with problem-solving capabilities.
• Preferred Attributes:
  Positive and approachable personality.
  Ability to remain calm under pressure in a fast-paced environment.
  Prior experience in handling customer queries or complaints.

• Greet and respond to guest requests while providing top-notch service.
• Manage check-in and check-out processes, collect payments, and settle accounts according to established standards.
• Handle restaurant take-away orders accurately.
• Enhance guests' experiences by taking initiative and personalizing service.
• Promote hotel facilities and look for opportunities to up-sell.
• Adhere to all hotel and departmental policies and procedures, including health and safety protocols.

• Proficiency in English (verbal and written), knowledge of a second language is a plus.
• Prior customer-related experience preferred.
• Strong interpersonal skills and problem-solving abilities.
• Highly responsible and reliable in a fast-paced environment.
• Ability to perform well under pressure.

• Check in and check out guests efficiently.
• Coordinate room allocations with the housekeeping department.
• Anticipate guests' needs and handle their inquiries with professionalism.
• Possess comprehensive knowledge of the hotel, including room types, facilities, rates, and promotions.
• During night shifts, manage hotel closing procedures, cash collection, and prepare for the following day.

• Demonstrate care for guests and the environment to enhance their stay.
• Exhibit strong team spirit and interpersonal skills while being attentive to guests' needs.
• Fluent in Italian and English, with proficiency in a third language being advantageous.

Becoming a receptionist at Movenpick means becoming an 'Heartist', making personal touches that make stays unforgettable.

• Employee benefit card offering discounted rates at Accor worldwide.
• Access to learning programs through our Academies.
• Opportunity to develop your talent and grow within the property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21.

• A service-focused personality is essential.
• Previous experience is an asset.
• Familiarity with Opera or a related system is preferred.
• Fluency in English; additional languages are a plus.

• Kicking off truly memorable guest experiences with the warmest of welcomes.
• Acknowledging IHG Rewards Club members and returning guests in person or over the phone.
• Taking, managing, and receiving payments for guest bookings.
• Making the check-in and check-out process feel swift and seamless.
• Anticipating guests' requests and offering tailored recommendations.
• Being our guests’ trusted contact for issues and inquiries, from billing to local dining recommendations.

• Strong communication skills to engage effectively with guests.
• Problem-solving abilities to turn challenges into memorable experiences.
• Fluency in the local language; additional language skills are a plus.
• Literacy and tech-savviness for tasks involving reading, writing, basic math, and computer operations.

• Welcome and check in guests with a friendly attitude
• Manage reservations and ensure efficient front desk operations
• Respond to guest inquiries and resolve issues promptly
• Ensure the front desk area is well-organized and presentable

• Excellent communication skills
• Previous experience in hotel front office or customer service is preferred
• Ability to work under pressure while maintaining a positive attitude