img
Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationAbha
Join Batterjee Medical College as an IT Support Engineer!
As a key member of our IT team, you'll play a crucial role in providing exceptional technical support and ensuring smooth IT operations throughout the organization.

Key Responsibilities:
  • General IT Support:
    • Respond promptly to IT requests via our ticketing system.
    • Diagnose and resolve hardware, software, and network issues.
    • Configure and maintain desktops, laptops, and mobile devices.
    • Install operating systems and standard applications.
    • Support user account management and remote access solutions.
    • Document IT processes and maintain inventory records.
  • Audio & Visual (A/V) Support:
    • Set up and troubleshoot A/V equipment for various events.
    • Provide technical support for platforms like Microsoft Teams and Zoom.
    • Coordinate with vendors for complex setups or issues.

Requirements:
  • Bachelor’s degree in Computer Science or related field.
  • Minimum 2 years of IT support experience.
  • Strong familiarity with Windows OS and Microsoft 365.
  • Excellent troubleshooting skills and customer service abilities.
  • Relevant IT certifications (CompTIA A+, Microsoft MCP, etc.).

Become part of a dynamic educational institution where your contributions matter!

Requirements

  • No experience required

Similar Jobs

IT Support Technician

📣 Job Ad

Al Faris Group

SR 5,625 - 7,500 / Month dotFull-time
Join Al Faris Group as an IT Network/Support Technician!
We are seeking a skilled IT Network/Support Technician to manage and support our network systems at Al Faris Group. This is a full-time position located in Abha, Saudi Arabia, where you will play a critical role in maintaining efficient network operations.

Key Responsibilities:
  • Network Setup and Configuration: Install and configure networking devices such as routers, switches, firewalls, and access points. Ensure proper connectivity between devices through wired and wireless networks.
  • Performance Monitoring: Continuously monitor network performance to ensure efficiency. Resolve issues such as slowdowns or outages promptly.
  • Troubleshooting: Diagnose and resolve network-related issues, collaborating with IT teams and users as necessary.
  • Security Management: Implement security measures including firewalls, VPNs, and intrusion detection systems. Conduct regular security audits to identify and mitigate vulnerabilities.
  • Network Maintenance: Periodically update and maintain hardware and software for optimum performance. Replace outdated or faulty equipment.
  • Documentation: Maintain accurate documentation of network infrastructure, configurations, and performance records.
  • User Support and Training: Provide support to users experiencing connectivity issues and educate them on best practices for network usage.

Preferred Qualifications:
  • Professional Certifications: CompTIA Network+, Cisco CCNA, or CISSP preferred.
  • Technical Skills: Familiarity with protocols and technologies such as TCP/IP, DNS, DHCP, and experience with network monitoring tools.
  • Problem-Solving Skills: Ability to analyze and troubleshoot network issues swiftly.
  • Cybersecurity Knowledge: Understanding of network security principles, including encryption and VPNs.
  • Communication Skills: Effective oral and written communication skills to explain technical issues to non-technical users.

We are excited to welcome a dedicated and proactive individual to our team. Apply now for the opportunity to be a part of Al Faris Group!

breifcase0-1 years

locationAbha

8 days ago