Secretary📣 Job Ad

Join Al Faris Group as an IT Network/Support Technician!
We are seeking a skilled IT Network/Support Technician to manage and support our network systems at Al Faris Group. This is a full-time position located in Abha, Saudi Arabia, where you will play a critical role in maintaining efficient network operations.

Key Responsibilities:

• Network Setup and Configuration: Install and configure networking devices such as routers, switches, firewalls, and access points. Ensure proper connectivity between devices through wired and wireless networks.
• Performance Monitoring: Continuously monitor network performance to ensure efficiency. Resolve issues such as slowdowns or outages promptly.
• Troubleshooting: Diagnose and resolve network-related issues, collaborating with IT teams and users as necessary.
• Security Management: Implement security measures including firewalls, VPNs, and intrusion detection systems. Conduct regular security audits to identify and mitigate vulnerabilities.
• Network Maintenance: Periodically update and maintain hardware and software for optimum performance. Replace outdated or faulty equipment.
• Documentation: Maintain accurate documentation of network infrastructure, configurations, and performance records.
• User Support and Training: Provide support to users experiencing connectivity issues and educate them on best practices for network usage.

Preferred Qualifications:

• Professional Certifications: CompTIA Network+, Cisco CCNA, or CISSP preferred.
• Technical Skills: Familiarity with protocols and technologies such as TCP/IP, DNS, DHCP, and experience with network monitoring tools.
• Problem-Solving Skills: Ability to analyze and troubleshoot network issues swiftly.
• Cybersecurity Knowledge: Understanding of network security principles, including encryption and VPNs.
• Communication Skills: Effective oral and written communication skills to explain technical issues to non-technical users.

We are excited to welcome a dedicated and proactive individual to our team. Apply now for the opportunity to be a part of Al Faris Group!

Join Batterjee Medical College as an IT Support Engineer!
As a key member of our IT team, you'll play a crucial role in providing exceptional technical support and ensuring smooth IT operations throughout the organization.

Key Responsibilities:

• General IT Support:
  • Respond promptly to IT requests via our ticketing system.
  • Diagnose and resolve hardware, software, and network issues.
  • Configure and maintain desktops, laptops, and mobile devices.
  • Install operating systems and standard applications.
  • Support user account management and remote access solutions.
  • Document IT processes and maintain inventory records.
• Audio & Visual (A/V) Support:
  • Set up and troubleshoot A/V equipment for various events.
  • Provide technical support for platforms like Microsoft Teams and Zoom.
  • Coordinate with vendors for complex setups or issues.

Requirements:

• Bachelor’s degree in Computer Science or related field.
• Minimum 2 years of IT support experience.
• Strong familiarity with Windows OS and Microsoft 365.
• Excellent troubleshooting skills and customer service abilities.
• Relevant IT certifications (CompTIA A+, Microsoft MCP, etc.).

Become part of a dynamic educational institution where your contributions matter!

Working 10 hours a day