Customer Services Specialist📣 Job Ad

• Diploma in Mechanical Technology
• Fresh Graduate
• Excellent problem-solving and communication skills

• Competitive salary
• Annual performance-based bonus
• Medical insurance for employee (and family, if applicable)
• Supportive work environment

• Ensure safety practices are followed and conduct office safety audits.
• Manage calendars and schedule meetings for Site Leadership.
• Assist with the preparation of regular reports.
• Utilize software tools for travel management and documentation.
• Supervise company vehicle requirements and facilitate arrangements for new employees and visitors.
• Coordinate with the Government Relations Office to keep employee documents updated.
• Maintain a clean and safe work environment.

• A 2-year diploma or higher in Business Administration or a related field.
• Minimum of 5 years of experience in administrative roles, preferably in manufacturing.
• Strong project and time management skills.
• Excellent communication skills in English (oral and written).
• Proficient in Microsoft Office and familiar with SAP.

Company Description

Nature Touch Spa is top luxury spa in Jubail and the ultimate wellness destination focused on improving the mind, body, and spirit of our guests. Located in Jubail, our spa offers a lush experience with enchanting settings and a warm, inviting staff. Our team is devoted to providing true relaxation and calming the mind, body, and soul of every guest.

Role Description

This is a full-time on-site role for a Guest Service &  Sales Associate at Nature Touch Spa in Jubail. The Receptionist will be responsible for phone etiquette, receptionist duties, clerical skills, communication, and customer service tasks on a day-to-day basis at the spa.

Qualifications

• Phone Etiquette and Communication skills
• Working hours from 2:30pm - 11:30pm (1 hour break in between)
• Good Attitude and Willing to train
• Experience in Receptionist Duties and Clerical Skills
• Social Media Knowledge 
• Strong Customer Service skills
• Attention to detail and organization skills
• Ability to multitask and work in a fast-paced environment
• Previous experience in a spa or hospitality industry is a plus
• High school diploma or equivalent
• Can speak and understand English Language