Branch Manager (Wholesale Store)

Position Summary:

The Human Resource Specialist is responsible for supporting and executing various HR functions including recruitment, onboarding, employee relations, performance management, training and development, compensation and benefits, and compliance with labour laws. This role ensures HR policies are effectively implemented and contributes to building a positive and productive workplace culture.

Key Responsibilities:

• Manage and coordinate the recruitment process including job postings, screening, interviewing, and hiring.

• Conduct employee onboarding and ensure proper documentation and orientation.

• Maintain and update employee records and HR databases in a confidential and accurate manner.

• Serve as the first point of contact for employee inquiries, concerns, and conflict resolution.

• Administer employee performance evaluation processes and track progress.

• Support the design and delivery of training programs and employee development initiatives.

• Administer employee benefits and support payroll and compensation functions.

• Ensure company policies and procedures comply with labor laws and industry best practices.

• Prepare HR reports and metrics for management review.

• Participate in internal audits, policy reviews, and organizational improvement initiatives.

Qualifications:

• Bachelor’s degree in Human Resources, Business Administration, or a related field.

• Minimum 2 years of experience in a similar HR role.

• Strong understanding of employment laws and HR best practices.

• Excellent verbal and written communication skills.

• High level of professionalism, integrity, and confidentiality.

• Proficient in Microsoft Office Suite and HRIS (Human Resources Information System) tools.

• Strong organizational and problem-solving abilities.

• Ability to work independently and collaboratively within a team.

Working Conditions:

• Full-time, office-based role (with occasional travel if required).

• Regular business hours, with flexibility for occasional after-hours support.

• Reports to the HR Manager or Head of HR.