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Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationAl Khobar
Here's the resulting JSON: { "originalTextLanguage": "English", "translatedText": "نظرة عامة على الشركة:
تأسست مجموعة شايكر في عام 1950، وهي مزود رائد لحلول HVAC والأجهزة المنزلية في المملكة العربية السعودية. نخدم أكثر من 600,000 عميل سنويًا مع تركيز قوي على الابتكار والاستدامة ورضا العملاء.

الغرض:
الفني الخدمة مسؤول بالأساس عن زيارة العملاء في الميدان وتنفيذ أعمال الصيانة المبلغ عنها وفقًا لأوامر العمل المستلمة من مركز الاتصال / تطبيق الخدمة.

المسؤوليات:
  • تنفيذ وظائف الخدمة الميدانية كما تم استلامها من مركز الاتصال / تطبيق الخدمة.
  • يجب أن يتبع بشكل أساسي احتياجات الخدمة المبلغ عنها من قبل العملاء المسجلة في بطاقات العمل.
  • الإبلاغ عن المشاكل الإضافية للمشرفين خلال الفحوصات.
  • اختبار تشغيل الوحدات لضمان استكمال العمل بشكل مرضٍ.
  • إكمال العمل حتى رضا العميل وتسليم العمل وفقًا لذلك.
  • إعادة بطاقة العمل إلى منسق الخدمة عند العودة من الميدان.
  • الحصول على ملاحظات العملاء باستخدام النموذج المحدد في نظام إدارة الجودة.
  • ضمان توفر الأدوات والمواد الاستهلاكية وقطع الغيار اللازمة في مركبة الخدمة.
  • الحفاظ على علاقات جيدة مع العملاء من خلال السلوك والأداء المهني.
  • الالتزام الصارم بممارسات السلامة المحددة واستخدام معدات الحماية الشخصية المناسبة.
  • التنسيق مع السائقين لضمان تنفيذ "قائمة فحص الصيانة الوقائية للمركبات" بشكل صحيح.

المتطلبات:
  • دبلوم في التبريد وتكييف الهواء أو الأجهزة المنزلية (حد أدنى سنتين).
  • حد أدنى من 5 سنوات من الخبرة في صيانة تكييف الهواء و / أو الأجهزة المنزلية.
  • امتلاك رخصة قيادة رباعية.
  • القدرة على القيادة الذاتية للخدمة الميدانية.
  • مهارات تواصل جيدة باللغة الإنجليزية.
  • متعلم سريع ومستعد لتعلم تكنولوجيا جديدة ومنتجات متعددة.
" }

Requirements

  • Requires 2-5 Years experience

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Job Title: Human Resource & Government Relations Specialist

Company: Abraak International Company 

Location: Saudi Arabia

About Abraak International Company

Abraak International Company is a growing EPC contractor operating across Saudi Arabia, delivering construction, engineering, and industrial services with a commitment to quality, compliance, and timely project execution. We are expanding our HR capabilities and seeking a qualified professional to support our workforce and government compliance needs.


Job Overview

The HR & Government Relations Specialist will play a vital role in managing employee HR processes and handling all government-related activities required for project operations. The role ensures smooth coordination between employees, management, and government entities while maintaining compliance with Saudi labor and regulatory requirements.


Key Responsibilities

Human Resources Responsibilities

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  • Maintain accurate employee files, contracts, and HR records as per Abraak’s internal procedures.

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  • Coordinate employee onboarding and induction for new joiners on various project sites.

  • Manage attendance, leave records, and employee requests in coordination with project HR representatives.

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Government Relations Responsibilities

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  • Manage Iqama issuance, renewal, transfer, and cancellation for all Abraak employees.

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  • Strong organizational, documentation, and follow-up skills.

  • Ability to work independently and meet time-sensitive deadlines.


Preferred Skills

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