Food & Beverage Seller

Job Description

Job Title: Hotel Reception Supervisor

Responsibilities:

• Team Management: Supervising reception staff and directing them to ensure outstanding customer service.
• Staff Training: Training and developing team skills to ensure compliance with service standards.
• Guest Reception: Welcoming guests and providing necessary assistance during check-in and check-out procedures.
• Operational Coordination: Managing check-in and check-out processes accurately and quickly, ensuring smooth workflow.
• Problem Solving: Addressing complaints and issues professionally to ensure guest satisfaction.
• Booking Management: Monitoring the booking system and ensuring the accuracy of reservations, making adjustments as necessary.
• Collaboration with Other Departments: Working with room service and cleaning teams to ensure a comfortable experience for guests.
• Reporting: Preparing daily reports on office performance and guest movement.

Qualifications:

• Strong communication skills and leadership ability.
• Ability to handle pressure and effectively manage time.
• Advanced knowledge of computer fundamentals.
• Previous experience in hospitality or management, preferably in a supervisory role.
• Excellent English language skills.

Job Objective:

Achieving effective and sustainable growth for the Take In platform by attracting new restaurants and cafes, establishing strategic partnerships, and analyzing local markets, with a focus on analytical thinking and long-term planning to enhance the platform's presence in Saudi Arabia.

Tasks and Responsibilities:

• Identifying and targeting the appropriate restaurants according to expansion priorities and coverage plan.
• Leading onboarding negotiations and explaining the benefits of the platform and the revenue model.
• Providing market analyses and strategic recommendations regarding geographic expansion opportunities.
• Coordinating with marketing and technical teams to ensure integration in field and technical efforts.
• Gathering customer feedback and providing it as input for product and service improvement.
• Participating in the development of operational guides for onboarding processes.
• Supporting group booking, pre-order, and car delivery initiatives through field proposals.

Required Skills and Qualifications:

• Bachelor's degree in Business Administration, Marketing, or a related field.
• At least one year of experience in business development or sales, preferably in apps, delivery, or SaaS.
• Ability to conduct market analysis, prepare executive recommendations, and understand consumer and competitor behavior.
• Strong communication skills in Arabic; English is an additional advantage.
• Ability to work towards clear monthly goals and measurable performance indicators.
• High proficiency in using Google Workspace tools, Excel, and CRM.

Work Environment and Benefits:

• A Saudi startup with a massive expansion ambition.
• Attractive incentives for performance and results.
• A flexible, performance-based environment that offers real professional growth opportunities.