Guest Service Agent📣 Job Ad

About the Role

Saipem is seeking a QC Supervisor – POSE to join their team in Al Khobar, Saudi Arabia. This full-time position is integral to ensuring the quality and compliance of purchased goods and services throughout the project lifecycle. The role involves overseeing quality control activities, managing documentation, and coordinating with stakeholders to achieve project objectives efficiently and cost-effectively.

Key Responsibilities

• Ensure the execution of quality control activities on purchased goods, verifying documentation against purchase order requirements, project procedures, and contract conditions, while optimizing costs.
• Maintain timely and accurate updates of Company Information Tools/Systems with quality control and inspection data, including Inspection Reports and Inspection Release Notes.
• Coordinate internal inspectors and/or inspection agencies to achieve project goals through cost-effective solutions, leveraging Company network synergies, best practices, and procedures.
• Review project quality control requirements and contractual documentation to identify discrepancies and prevent misunderstandings, applying a supply chain management approach.
• Support the Materials Management (MM) department in the issuance of Project QC procedures.
• Contribute to the finalization of PMC (Project Management Consultancy) and IDS (Inspection Data Sheet) documentation.
• Support the MM department on PO Inspection Classification.
• Provide specialist support to the engineering department for the review of vendor quality control documents, including Inspection and Test Plans (ITPs) and Test Procedures.
• Ensure all necessary documentation (Inspection Assignment Package) is available to the designated inspector before inspection activities commence for each Project Purchase Order (PO).
• Plan and organize Pre-Inspection Meetings (PIMs) with Vendors, ensuring attendance of all relevant parties including Sub-Vendors, Saipem representatives, the Client, and any other required third-party personnel.
• Ensure the correct project inspection notification workflow with the Client and/or Third Parties in accordance with contractual requirements, and verify all necessary documentation is available prior to inspection notification confirmation.
• Check all inspection reports received from internal and external inspectors, ensuring their correct distribution and filing in the SAP system.
• Verify satisfactory conditions and ensure the timely issuance of the Inspection Release Note in SAP after a positive final test result.
• Manage Non-Conformity Reports and Punch Lists in cases of unsatisfactory inspections.
• Ensure the review and approval of vendor Manufactured Data Books and the timely issuance of the Final Test Certificate in SAP.
• Conduct performance evaluations of external (agency) inspectors using the I-PERF system.

Qualifications and Experience

• A minimum of +10 years of experience in a relevant quality control supervisory role.

Required Skills

• Quality Control
• Supply Chain Management
• SAP

Work Location and Type

This is a full-time position based in Al Khobar, Eastern Province, Saudi Arabia.

About the Role

Kempinski Hotels is seeking a dedicated Doorman to join the Rooms Division, specifically within the Front Office & Guest Services department. This full-time position is based in Al Khobar, Saudi Arabia. The Doorman is responsible for creating a positive first impression for guests, ensuring their arrival is met with warmth and efficiency.

Role Objective

The primary objective of this role is to provide a friendly and caring welcome to all guests at the hotel entrance, adhering to Kempinski's service standards. By ensuring guest satisfaction from the moment of arrival, the Doorman contributes to the overall guest experience and the hotel's reputation.

Key Responsibilities

• Welcome guests upon arrival in a friendly and caring manner, opening the hotel door in accordance with Kempinski standards.
• Assist guests by opening car doors and providing efficient luggage assistance, transporting it to the hotel.
• Handle guest requests politely and efficiently, such as calling a taxi or providing directions, referring complex requests to the relevant staff.
• Maintain up-to-date knowledge of hotel products and services, as well as relevant tourist and business traveling information.
• Control traffic flow at the hotel entrance to prevent vehicles from blocking access.
• Hoist and lower the hotel flags according to established hotel procedures.
• Maintain the cleanliness and tidiness of the hotel's main entrance area.
• Perform any other duties as assigned by their Supervisor or Manager.
• Undertake additional responsibilities and tasks as required by the business and hotel needs.

Qualifications and Requirements

• 0-1 years of experience in a similar role or customer-facing position is preferred.
• A commitment to upholding high service standards.
• Ability to work effectively in a dynamic hotel environment.
• Willingness to perform a variety of tasks to ensure guest satisfaction.

Required Skills

• Exceptional guest service skills, focused on creating a welcoming atmosphere.
• Proficiency in providing luggage assistance.
• A strong understanding of customer satisfaction principles.
• Ability to manage and control traffic flow effectively.
• Skills in maintaining the cleanliness and tidiness of designated areas.

Work Details

This is a full-time position located in Al Khobar, Eastern Province, Saudi Arabia. The role requires 0-1 years of experience.

About the Role

Intech Automation & Intelligence is seeking an experienced QA/QC Manager to join its team in Al Khobar, Saudi Arabia. This full-time position is for a professional with a strong background in Quality Assurance and Quality Control within Engineering, Procurement, and Construction (EPC) projects, particularly in the oil and gas sector. The role is critical in ensuring all project deliverables meet the high-quality standards required by major clients such as Saudi Aramco and ADNOC, as well as international industry benchmarks.

This opportunity offers a chance to contribute to a globally recognized industrial automation and digitalization technology company with nearly 30 years of partnership with leading oil and gas organizations. The role places you at the forefront of Industry technologies, addressing complex real-world challenges.

Key Responsibilities

• Lead the development, implementation, and oversight of all quality assurance and control activities throughout the project lifecycle, ensuring adherence to Saudi Aramco and ADNOC standards.
• Establish and maintain project-specific Quality Management Systems (QMS) in line with industry standards and client expectations.
• Oversee and coordinate all inspection and testing activities to verify compliance of materials, equipment, and workmanship with project specifications.
• Ensure project deliverables meet applicable international standards for control systems, instrumentation, and automation equipment, including ISO, API, and ASME guidelines.
• Monitor and audit the quality of vendor-supplied materials and equipment to ensure compliance with project specifications.
• Develop and maintain accurate QA/QC documentation, including inspection reports and non-conformance reports, ensuring traceability.
• Identify, document, and manage non-conformances and quality issues, recommending corrective and preventive actions.
• Drive continuous improvement initiatives to enhance project quality performance and reduce rework.
• Serve as the primary point of contact for all quality-related matters with Saudi Aramco, ADNOC, and other stakeholders.
• Lead internal and external quality audits, addressing any findings or recommendations.
• Oversee inspection, testing, and commissioning activities to ensure compliance with technical specifications.
• Manage complex quality control systems and ensure compliance with international and client-specific standards.
• Manage non-conformances, root cause analysis, and corrective action processes.

Qualifications and Experience

• Bachelor's Degree in Engineering, Quality Management, or a related field.
• A minimum of 15 years of experience in QA/QC management, with significant exposure to EPC projects in the oil and gas industry.
• Proven experience working on Saudi Aramco and ADNOC projects, with a thorough understanding of their QA/QC requirements and standards.
• Extensive knowledge of control systems, instrumentation, and automation equipment and applicable industry standards, including ISO, API, and ASME.
• Strong knowledge of quality management systems (QMS) and relevant software applications.
• Expertise in developing and implementing quality management systems for complex EPC projects.
• Proficiency in monitoring and auditing vendor quality.

Required Skills and Competencies

• Quality Assurance and Quality Control principles.
• EPC project management methodologies.
• Understanding of Saudi Aramco and ADNOC project requirements and standards.
• Knowledge of control systems, instrumentation, and automation equipment.
• Familiarity with ISO, API, and ASME standards.
• QA/QC documentation management.
• Non-conformance management and reporting.
• Corrective and Preventive Actions (CAPA) processes.
• Continuous Improvement methodologies.
• Quality Auditing (internal and external).
• Inspection, Testing, and Commissioning procedures.
• Root Cause Analysis.
• Leadership and team management capabilities.
• Excellent Communication skills.
• Strong Analytical skills.
• Meticulous Attention to detail.
• Teamwork and collaboration.
• ISO 9001 Lead Auditor certification or equivalent QA/QC certification is preferred.

Work Location and Type

This is a full-time position based in Al Khobar, Saudi Arabia.