Receptionist

Core Responsibilities:

•Supervise daily reception operations and team performance

•Ensure excellent customer service and a special experience for clients

•Manage bookings and follow up with clients

•Monitor reviews and manage online platforms

•Continuous coordination with management and specialists

•Maintain the cleanliness and appearance of the reception area

•Prepare daily performance and sales reports

Requirements:

•Proven experience in customer service or reception

•Excellent communication and organizational skills

•The ability to lead and solve problems

•Proficiency in English 

•Experience in the beauty or hospitality sector is an additional advantage

• Greet and welcome guests/visitors upon arrival.
• Direct visitors to the appropriate departments or personnel.
• Answer phone calls, route them appropriately, and take detailed messages.
• Maintain a clean and organized reception area, ensuring necessary materials are available.
• Perform administrative tasks including typing, updating databases, and preparing documents.
• Manage the scheduling of appointments and meeting rooms.
• Keep inventory of office supplies and place orders when necessary.
• Record minutes of meetings and maintain both computerized and manual filing systems.

• Degree in secretarial skills, business administration, or a related field.
• Proven experience as a Receptionist or Administrative Assistant.
• Excellent telephone etiquette and strong verbal communication skills.
• Proficiency in Microsoft Office and basic office equipment.
• Fluent in English with professional attitude and appearance.
• Strong organizational skills with the ability to multitask.
• A customer service-oriented mindset and willingness to learn new skills.

• Manage front desk operations and greet visitors with professionalism.
• Assist in scheduling appointments and managing calendars.
• Handle incoming calls and correspondence efficiently.
• Support administrative tasks as needed.

• Proficiency in English (both spoken and written).
• Fresh graduates or candidates with up to 1 year of experience are encouraged to apply.
• Strong communication and interpersonal skills.
• Familiarity with Microsoft Office applications, including Word, Excel, and Outlook.