Ride Operator

We are looking for a sales representative to work within our team at (Al-Qarawai Gallery) on King Abdulaziz Road opposite Al-Rashed Mall - and also Bodium Gallery

Job Details:

• Achieving the monthly sales target.
• Welcoming all customers directly upon their entry to the showroom.
• Maintaining a decent appearance and adhering to the official dress code.
• Maintaining cleanliness in the workplace.
• Keeping the stockroom organized.
• Working with other colleagues in the periodic inventory process.
• Continuously working on self-education to increase knowledge of products and existing brands.
• Providing high-level customer service through professional interaction with the customer, listening, giving them attention, following the five principles of customer service, and maintaining continuous communication through messages and all available methods, while updating the customer about all new products.
• Handling customer complaints positively and trying to resolve the issue, escalating it to the direct manager if a solution cannot be found.
• Handling exchange and return requests for all customers according to the applicable instructions.
• Following management instructions regarding labor laws.
• Adhering to the company's safety and security guidelines and fully cooperating with the security department.
• Working on attracting new customers, retaining current ones, and motivating past customers to return to make purchases.
• Continuously organizing products in the showroom and returning them to their normal state.
• Consulting the showroom manager on any issues that impede the workflow to resolve them.
• Following all instructions issued by management.

Skills:

• Store management.
• Team spirit.
• Effective communication.
• Good appearance.

Job Responsibilities:
• Welcoming visitors and greeting them in a distinctive manner.
• Explaining subscription systems, ticket prices, and available services.
• Supervising PC and PS5 devices and tables and providing basic technical support when needed.
• Performing quick initial maintenance and simple repairs on electronic devices when faults occur (PC – PS5 – monitors – connections).
• Following up on the organization and cleanliness within the center.
• Organizing playtime between customers and ensuring compliance with the rules.
• Assisting in organizing events and competitions specific to the center.

Qualifications and Skills Required:
• The applicant must be of Saudi nationality..
• Passionate and interested in the field of electronic games.
• Basic experience in using computers and gaming devices (PC – PS5).
• Basic knowledge in the repair and maintenance of electronic devices.
• Excellent communication skills and the ability to interact with different ages.
• Commitment and discipline in working hours.
• Previous experience in gaming centers or customer service is preferred.
• Ability to work in a team spirit and withstand work pressure.

Personal Characteristics:
• Friendly and enthusiastic personality.
• Attention to detail and love for organization.
• Quick problem-solving skills.
• Cheerful spirit and ability to create an enjoyable experience for visitors. Job Title: Customer Service Representative / Game Supervisor
Location: Khobar – City Walk