Operations Manager📣 Job Ad

Join Unilode Aviation as a Technician!
We are seeking a dedicated Technician to perform high-quality repairs, maintenance, and inspections on aviation components. This position is crucial for ensuring safety, efficiency, and compliance within our MRO (Maintenance, Repair, and Overhaul) facilities.

Key Responsibilities:

• Perform High-Quality Repairs and Maintenance:
  • Conduct repairs in accordance with OEM technical publications and company MOE.
  • Identify and complete additional maintenance requirements as needed.
  • Maintain compliance with company procedures, aviation regulations, and safety standards.
• Support Operational Efficiency and Compliance:
  • Ensure accurate record-keeping of maintenance activities.
  • Maintain tools, equipment, and workspaces to operational and safety standards.
  • Assist with continuous improvement initiatives.
• Achieve Production and Quality Targets:
  • Follow work orders and technical documentation with accuracy.
  • Support quality assurance processes to maintain repair standards.
  • Collaborate to meet production targets.
• General Duties and Station Support:
  • Assist in ancillary tasks such as cleaning and maintaining containers.
  • Perform administrative duties related to repair tracking and documentation.
  • Support special projects to ensure smooth operations.

Requirements:

• High School Diploma or relevant qualifications.
• Knowledge of aviation maintenance regulations.
• Ability to read technical publications and work orders.
• Strong attention to detail.
• Basic proficiency in Microsoft Office.

This role requires flexibility in working hours, including weekend and evening shifts, and the ability to lift weights exceeding 65 lbs. Join us to be part of a dynamic team focused on excellence and innovation in aviation maintenance!

Join Emdad By Elm as a Quality Specialist!

As a Quality Specialist, you will play a crucial role in ensuring the performance quality within our contact center. Your expertise in monitoring and evaluating calls will be instrumental in helping our customer service representatives comply with approved policies, procedures, and standards. This position aims to enhance the quality of service provided to our customers, offering valuable improvement recommendations and contributing to the efficiency of operational processes.

Key Responsibilities:

• Conduct regular call monitoring and evaluate employee performance.
• Prepare quality reports and provide constructive feedback to relevant teams.
• Collaborate with operations and training teams to improve customer experience.
• Ensure compliance with organizational standards and quality policies.
• Utilize call recording systems to analyze data and identify improvement opportunities.

Qualifications:

• Bachelor’s degree in Business Administration, Quality Management, or a related field.
• 2 to 4 years of practical experience in contact centers or quality monitoring.
• Solid knowledge of contact center systems and applications such as CRM and call recording tools.

About the Role
You will be responsible for providing an excellent and consistent level of administrative support to your customers. The Human Resource Coordinator plays a crucial role in assisting the Human Resources Manager in the efficient running of the Human Resources Department.

Key Responsibilities

• Provide administrative support to the HR department.
• Assist in recruitment processes and employee onboarding.
• Maintain HR records and documentation.
• Support the implementation of HR policies and procedures.

Qualifications

• University Degree/Diploma – preference given to Human Resources or business-related degrees.
• Experience in hotel-related operational positions is an advantage.