Quality Specialist📣 Job Ad

Join Unilode Aviation as a Technician!
We are seeking a dedicated Technician to perform high-quality repairs, maintenance, and inspections on aviation components. This position is crucial for ensuring safety, efficiency, and compliance within our MRO (Maintenance, Repair, and Overhaul) facilities.

Key Responsibilities:

• Perform High-Quality Repairs and Maintenance:
  • Conduct repairs in accordance with OEM technical publications and company MOE.
  • Identify and complete additional maintenance requirements as needed.
  • Maintain compliance with company procedures, aviation regulations, and safety standards.
• Support Operational Efficiency and Compliance:
  • Ensure accurate record-keeping of maintenance activities.
  • Maintain tools, equipment, and workspaces to operational and safety standards.
  • Assist with continuous improvement initiatives.
• Achieve Production and Quality Targets:
  • Follow work orders and technical documentation with accuracy.
  • Support quality assurance processes to maintain repair standards.
  • Collaborate to meet production targets.
• General Duties and Station Support:
  • Assist in ancillary tasks such as cleaning and maintaining containers.
  • Perform administrative duties related to repair tracking and documentation.
  • Support special projects to ensure smooth operations.

Requirements:

• High School Diploma or relevant qualifications.
• Knowledge of aviation maintenance regulations.
• Ability to read technical publications and work orders.
• Strong attention to detail.
• Basic proficiency in Microsoft Office.

This role requires flexibility in working hours, including weekend and evening shifts, and the ability to lift weights exceeding 65 lbs. Join us to be part of a dynamic team focused on excellence and innovation in aviation maintenance!

Join Emdad By Elm as a Contact Center Operations Manager!
In this pivotal role based in AlUla, you will lead and manage all contact center operations to ensure the delivery of exceptional and professional customer service. Your focus will be on enhancing efficiency, productivity, and maintaining a structured work environment.

Key Responsibilities:

• Direct supervision of teams to develop their skills and motivate them for optimal performance.
• Continuously review processes to improve customer experience and implement best practices.
• Develop operational policies and procedures ensuring compliance with standards.
• Monitor key performance indicators (KPIs) and analyze operational data to support strategic decision-making.
• Coordinate effectively across departments and manage resources efficiently.
• Prepare regular reports for senior management on performance and improvement opportunities.

Qualifications:

• Minimum of 7 years of experience in customer service and contact center management.
• At least 2 years of proven leadership experience in a managerial role.
• Bachelor’s degree in Business Administration, Information Technology, or a related field.

About the Role
You will be responsible for providing an excellent and consistent level of administrative support to your customers. The Human Resource Coordinator plays a crucial role in assisting the Human Resources Manager in the efficient running of the Human Resources Department.

Key Responsibilities

• Provide administrative support to the HR department.
• Assist in recruitment processes and employee onboarding.
• Maintain HR records and documentation.
• Support the implementation of HR policies and procedures.

Qualifications

• University Degree/Diploma – preference given to Human Resources or business-related degrees.
• Experience in hotel-related operational positions is an advantage.