Cleaner Worker Jobs in Makkah

About the Role

Delta Hotels and Resorts is looking for a motivated Housekeeping Services Coordinator to join their team in Jeddah, Makkah, Saudi Arabia. This is a full-time, non-management position, offering an opportunity for individuals with 0-1 years of experience to contribute to a seamless guest experience. As a Housekeeping Services Coordinator, you will play a vital role in maintaining the cleanliness and orderliness of public areas and guest rooms, ensuring guest satisfaction and operational efficiency. We are part of Marriott International, committed to providing the essentials that modern travelers need, with a focus on purposeful service and attention to detail. We are an equal opportunity employer, committed to not discriminating on any protected basis.

Key Tasks and Responsibilities

• Immediate and effective response to requests from guests and other hotel departments.
• Identify and report any preventive maintenance or other issues observed in public areas or guest rooms to the relevant staff.
• Place warning signs as necessary to ensure the safety of guests and staff.
• Direct communication with other departments to arrange urgent repairs when needed.
• Fulfill guest requests and assist with furniture setup in guest rooms as requested.
• Remove items from corridors, including debris, room service trays for food and beverages, unread newspapers, soiled linens, and trash placed near housekeeping carts, and transport them to designated service areas.
• Clean, maintain, and properly store all cleaning equipment.
• Adhere to all company, safety, and security policies and procedures.
• Immediately report any maintenance issues, safety hazards, accidents, or injuries.
• Complete all required safety training and certifications.
• Properly store flammable materials according to safety guidelines.
• Ensure that uniforms and personal appearance are consistently clean and professional.
• Maintain the confidentiality of proprietary hotel information.
• Welcome and acknowledge guests in accordance with company standards.
• Anticipate and meet guest service needs, demonstrating a proactive approach to service.
• Assist individuals with disabilities, ensuring their needs are met with respect and efficiency.
• Thank guests with genuine appreciation for their loyalty.
• Speak with others using clear and professional language.
• Support team members to achieve common goals and contribute to a collaborative work environment.
• Ensure adherence to quality expectations and standards in all completed tasks.

Qualifications and Requirements

• The applicant must be a Saudi national.
• 0-1 years of experience in a related role.

Required Skills

• Proficiency in housekeeping and laundry service procedures and standards.
• Ability to identify and report maintenance issues.
• Strong customer service skills, with a focus on guest satisfaction.
• Effective teamwork and collaboration abilities.
• Clear and professional communication skills.
• Problem-solving capabilities to address guest and operational challenges.
• Physical ability to perform tasks including moving, lifting, carrying, and placing objects weighing up to 55 pounds without assistance, and over 55 pounds with assistance.
• Ability to push and pull a loaded housekeeping cart and other work-related machinery over inclines and uneven surfaces.
• Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping.
• Visual inspection skills for tools, equipment, or machinery to identify defects.
• Dexterity in grasping, turning, and manipulating objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
• Ability to move through tight, enclosed, or elevated spaces.
• Willingness and ability to move up and down a ladder.
• Ability to stand, sit, squat, or walk for extended periods throughout the shift.

Additional Job Information

Job Category: Housekeeping & Laundry Services.

Location: 3243 Al Salam Street, Jeddah, Makkah, Saudi Arabia, 23613.

Cities: Jeddah, Makkah.

Work Type: Full-time.

Position Type: Non-management.

Perform other reasonable job duties as requested by supervisors.

About the Role

Delta Hotels and Resorts is seeking a dedicated Housekeeping Aide to join their team in Jiddah, Makkah, Saudi Arabia. This full-time, non-management position is essential for maintaining the high standards of cleanliness and guest satisfaction expected by the brand. The Housekeeping Aide will play a key role in ensuring that public areas and guest rooms are kept immaculate and welcoming.

This role provides an opportunity for individuals with 0-1 years of experience to begin a career in the hospitality industry. The position involves working as part of a team committed to providing exceptional service and upholding company values.

Key Responsibilities

• Respond promptly and efficiently to requests from guests and other hotel departments.
• Identify and report any preventative or other maintenance issues observed in public areas or guest rooms to the appropriate personnel.
• Properly place and remove caution signs as needed.
• Contact other departments directly to arrange for urgent repairs to ensure minimal disruption.
• Deliver guest requests to rooms and assist with setting up furniture items as requested.
• Remove items from hallways, including debris, room service food and beverage trays, unread newspapers, soiled linens, and trash, and transport them to designated service areas.
• Clean, maintain, and properly store all cleaning equipment used.
• Adhere to all company and safety and security policies and procedures.
• Report any maintenance problems, safety hazards, accidents, or injuries immediately.
• Complete all required safety training and certifications.
• Properly store flammable materials in designated areas.
• Ensure uniform and personal appearance are always clean and professional, meeting company standards.
• Maintain the confidentiality of proprietary hotel information.
• Welcome and acknowledge all guests according to company standards.
• Anticipate and address guests' service needs, assisting individuals with disabilities when necessary.
• Thank guests with genuine appreciation for their patronage.
• Speak with others using clear and professional language.
• Support team members to achieve common goals and contribute to a collaborative work environment.
• Ensure adherence to quality expectations and standards in all tasks performed.
• Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance, and in excess of 55 pounds with assistance.
• Push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces.
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
• Visually inspect tools, equipment, or machines to identify any defects.
• Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
• Move through narrow, confined, or elevated spaces as required by the job.
• Move up and down a ladder safely.
• Stand, sit, kneel, or walk for an extended period across an entire work shift.
• Perform other reasonable job duties as requested by Supervisors.

Qualifications and Requirements

• 0-1 years of experience in a similar role is preferred.
• Ability to perform all physical demands of the job, including lifting, carrying, pushing, pulling, and maintaining stamina for extended periods.
• Proficiency in fine motor skills and hand-eye coordination for manipulating objects.
• Willingness to work in the Makkah region and perform duties to the best of your ability.
• Commitment to becoming a valuable member of a world-class team.

Required Skills

• Guest Service
• Maintenance Reporting
• Cleaning Equipment Maintenance
• Adherence to Company Policies and Procedures
• Following Safety and Security Procedures
• Maintaining Uniform and Personal Appearance Standards
• Confidentiality
• Customer Service Excellence
• Teamwork and Collaboration
• Quality Assurance
• Physical Strength for Lifting and Carrying
• Ability to Push and Pull Equipment
• Physical Stamina
• Fine Motor Skills
• Hand-Eye Coordination

Work Environment and Location

This is a full-time, non-management position located in Jiddah, Makkah, Saudi Arabia. The role requires adherence to company standards and procedures, including maintaining a clean and professional appearance. Marriott International is an equal opportunity employer committed to diversity and inclusion.

About the Role

Marriott International is seeking an Executive Housekeeper I for its property in Makkah, Saudi Arabia. This full-time management position is responsible for maintaining high standards of cleanliness and guest satisfaction across the property. The role involves overseeing daily operations for the Housekeeping, Recreation/Health Club, and Laundry departments, ensuring all areas are impeccably maintained while adhering to operating budgets and prioritizing guest and employee satisfaction.

As part of Marriott International, this role contributes to the company's commitment to exceptional hospitality and upholds the standards associated with Marriott Hotels and JW Marriott properties. It offers an opportunity for career development within a global hospitality environment.

Key Responsibilities

• Oversee daily shift operations for Housekeeping, Recreation/Health Club, and Laundry departments.
• Direct and collaborate with staff to ensure guest rooms, public areas, and employee spaces are clean and well-maintained.
• Conduct inspections and hold staff accountable for maintaining quality standards.
• Assist in ensuring guest and employee satisfaction while managing the operating budget.
• Ensure timely and efficient communication of guest room status to the Front Desk.
• Collaborate with the Engineering department to address guest room maintenance needs.
• Supervise the property's general cleaning schedule.
• Prepare work assignments by obtaining lists of rooms to be cleaned and anticipated check-outs.
• Manage inventory of stock to ensure adequate supplies for all operations.
• Supervise daily Housekeeping shift operations, ensuring compliance with all policies, standards, and procedures.
• Assist in ordering guest room supplies, cleaning supplies, and uniforms.
• Support and supervise an effective inspection program for all guest rooms and public spaces.
• Communicate areas requiring attention to staff and follow up to ensure understanding and resolution.
• Ensure all employees have the proper supplies, equipment, and uniforms.
• Participate in managing the department's controllable expenses to achieve or exceed budgeted goals.
• Understand and manage the impact of departmental operations on overall property financial goals.
• Comprehend budgets, operating statements, and payroll progress reports for financial management.
• Respond to and handle guest problems and complaints effectively.
• Strive for continuous improvement in service performance.
• Empower employees to provide excellent customer service.
• Emphasize guest satisfaction and continuous improvement during departmental meetings.
• Participate in the investigation of employee accidents as needed.
• Supervise staffing levels to meet guest service, operational needs, and financial objectives.
• Ensure employees understand their expectations and operational parameters.
• Administer property policies fairly and consistently, completing disciplinary procedures and documentation according to Standard and Local Operating Procedures (SOPs and LSOPs), and supporting the Peer Review Process.
• Observe employee service behaviors and provide constructive feedback.
• Utilize on-the-job training tools to train new room attendants and provide follow-up training.
• Participate in the employee performance appraisal process.
• Assist in interviewing and hiring team members with appropriate skills.
• Support a departmental orientation program for new hire training.
• Participate in employee progressive discipline procedures.

Qualifications and Requirements

• High school diploma or GED required, along with 2 years of experience in housekeeping or a related professional area.
• Alternatively, a 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or a related major is acceptable with no prior work experience required.

Required Skills

• Proficiency in Housekeeping and Laundry operations.
• Exceptional Customer Service skills.
• Strong Leadership and Staff Supervision abilities.
• Effective Budget Management and Inventory Management.
• Proven Problem-Solving capabilities.
• Experience in Employee Training and Development.

Work Location and Type

This is a full-time management position located in Makkah, Saudi Arabia. The role is based at Umm Al Qura, Makkah, Saudi Arabia, 21955, and is not a remote position.

About the Role

InterContinental Hotels Group (IHG) is looking for a committed Room Attendant to join the team at the InterContinental® Hotel in Mecca, Saudi Arabia. This role aims to contribute to maintaining the hotel's impeccable cleanliness and orderliness, ensuring a comfortable and high-quality experience for all guests.

Role Responsibilities

Under the direct supervision of the Public Areas Supervisor, and with general guidance from the Housekeeping Manager and her deputy, the Room Attendant will be responsible for the cleanliness and maintenance of their assigned areas, public spaces, service areas, offices, and staff facilities. This role requires an individual who embodies IHG's core values of Charm, Integrity, and Knowledge, contributing to a culture of trust, support, and acceptance.

Key Tasks

• Clean and maintain assigned areas daily according to the hotel's specified standards.
• Immediately report any observed damages in assigned areas to the supervisor.
• Report any unusual behavior or activities to the supervisor for appropriate action.
• Maintain all cleaning equipment in good working order and report any maintenance needs.
• Perform related duties and special projects as directed by management.

Qualifications and Requirements

• Ability to perform cleaning tasks to high standards.
• Willingness to report damages and unusual activities to supervisors.
• Commitment to maintaining equipment in good condition.
• Flexibility in carrying out special projects and related tasks.

Required Skills

• Friendly demeanor, ability to communicate with guests and colleagues respectfully.
• Confidence in performing tasks and interacting with others.
• Attentiveness to guest needs and ability to anticipate them.
• Taking responsibility for tasks and ensuring their effective completion.
• Knowledge of cleaning procedures and hotel standards.

Additional Information

This position requires 0-1 year of experience. This is a full-time position based in Mecca, Saudi Arabia.