Customer Services Specialist📣 Job Ad

in Emdad By Elm

about 2 hours ago

	Contract Type	Full-time
	Workplace type	On-site
	Location	Buraydah

Join Emdad By Elm as a Customer Service Specialist!
As a vital member of our team, you will play a key role in enhancing customer satisfaction and loyalty through exemplary service delivery. This position focuses on creating a welcoming atmosphere for clients visiting in person, where you will provide detailed support and accurate information about our services.

Key Responsibilities:

Greet customers warmly, ensuring a professional first impression.
Assist customers in navigating our service offerings to meet individual needs.
Resolve inquiries and issues promptly, ensuring high levels of customer satisfaction.
Prepare basic reports in Excel and develop engaging presentations using PowerPoint.
Utilize CRM tools to track customer engagement and gather feedback for service improvement.

Requirements:

5-7 years of experience in customer service or client-facing roles.
Proficiency in Microsoft Excel and PowerPoint.
Excellent verbal and written communication skills.
Strong organizational and time management abilities.
Ability to work collaboratively in a team environment.

At Emdad By Elm, we value professionalism and a positive attitude in our workplace. If you are passionate about providing outstanding customer service and contributing to a dynamic team culture, we invite you to apply!

Requirements

Requires 2-5 Years experience

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