Business Analyst📣 Job Ad

About Fikrah Ventures
Fikrah Ventures is a premier venture builder in Saudi Arabia, specializing in identifying, shaping, and accelerating high-impact startups to drive economic growth and innovation. Our team partners with founders to help develop their ideas into market-ready businesses. We are committed to supporting Vision 2030, building a future where entrepreneurs have access to the mentorship, capital, and expertise necessary for sustainable progress.

About the Role
We are seeking a Senior Business Analyst to join our Venture Builder Unit in Dammam, Saudi Arabia. This role is ideal for a proactive, analytical professional who thrives on identifying business needs and delivering data-driven insights that support high-impact decisions.

Key Responsibilities

• Elicit, analyze, and document business requirements in alignment with strategic goals.
• Identify process inefficiencies and recommend improvements or automation solutions.
• Translate business needs into functional specifications and user stories.
• Support solution design, implementation, and user acceptance testing (UAT).
• Lead or support cross-functional project teams throughout the full project lifecycle.
• Perform advanced data analysis, develop dashboards, and deliver actionable insights.
• Facilitate clear communication across finance, operations, marketing, and IT.
• Mentor junior analysts and contribute to the development of business analysis best practices.

Requirements

• Minimum 5 years of experience as a Business Analyst, including at least 2 years in a senior or lead role.
• Bachelor’s degree in Business Administration, Computer Science, Information Systems, or a related field.
• Strong knowledge of business analysis methodologies such as Agile, BABOK, or Waterfall.
• Proven experience managing stakeholder expectations and working with cross-functional teams.
• Excellent communication, documentation, and presentation skills.
• Ability to manage multiple priorities in a fast-paced environment.

Preferred Qualifications

• Experience working in venture building, consulting, or high-growth environments.
• Arabic language proficiency is a plus.

Why Join Fikrah Ventures?
At Fikrah Ventures, you’ll be part of an agile, collaborative environment where your analytical expertise directly contributes to meaningful outcomes. Join us in empowering visionaries and building the future.

WELCOME TO SITA
We're the team that keeps airports moving, airlines flying smoothly, and borders open. Our tech and communication innovations are the secret behind the success of the world’s air travel industry. You'll find us at 95% of international hubs. We partner closely with over 2500 transportation and government clients, each with their own unique needs and challenges. Our goal is to find fresh solutions and cutting-edge tech to make their operations run like clockwork.

About The Role & Team
The Business Analyst analyses and understands business challenges and processes. This role is responsible for defining and documenting customer requirements, producing functional specifications, and offering subject matter expertise to both development and client-facing teams. Additionally, they validate and refine customer requirements by confirming that the delivered solutions meet the required functionality, conducting user acceptance testing, managing change requests, and guiding customers on how to enhance their operations through the effective use of SITA’s applications.

What You’ll Do

• Understand and evaluate requested changes to the system and its services.
• Develop strategic plans for implementing changes and improvements.
• Identify business requirements, prioritize them, and obtain review and approval.
• Identify potential areas for improvement within the system.
• Analyze and document customer needs, business processes, and functional specifications, ensuring alignment with business objectives.
• Perform functional gap analysis, provide insights on product gaps, and support regional management with delivery timelines and feasibility assessments.
• Develop comprehensive test cases and oversee user acceptance testing.
• Assist in presales activities such as customer proposals, risk analysis, and site surveys.
• Collaborate with development teams to assess technical feasibility, align delivery schedules, and manage customer expectations.

Qualifications

• Bachelor’s degree in Computer Science, Information Systems, or a related IT field.
• Minimum of 5 years of experience in business analysis for IT systems.
• Strong knowledge of business process analysis, gap analysis, and requirements documentation.
• Proficiency in developing and executing user acceptance test plans.
• Strong communication and negotiation skills.
• Proficient in SQL, working with Relational DBMS systems.

Join CMA CGM as an Outside Sales Representative!
At CMA CGM, we are dedicated to providing superior service and high-quality transportation solutions. As we expand our organization, we’re looking for an ambitious and self-motivated Outside Sales Representative to join our dynamic team in Dammam.

About the Role:
You will be responsible for developing and managing a customer portfolio within a specified geographic area, in accordance with our Agency Business Plan Management. Your role involves promoting and selling our comprehensive range of products and services while embodying the values of our Group.

Key Responsibilities:

• Identify market opportunities and manage customer portfolios.
• Conduct weekly customer visits and gather feedback.
• Promote and sell all Group products, including eCommerce solutions and logistics services.
• Handle priority customer requests and keep them informed about our offerings.
• Develop and implement the commercial action plan and ensure proper customer segmentation.
• Coordinate with the Agency Commercial Inside for market insights.
• Ensure the update of commercial data and follow-up on payments.
• Participate in commercial events to enhance professional networking.

Candidate Requirements:
To succeed in this role, you should possess:

• A Bachelor's degree in Marketing.
• At least 2 years of relevant experience, preferably within the shipping or logistics sector.
• Strong communication, negotiation, and stakeholder management skills.
• Proficiency in English and familiarity with IT applications for reporting purposes.
• A valid driving license and willingness to travel for client visits.

Come be part of a leading global company and help shape the future of shipping and logistics!