Cargo Freighter Operations Supervisor - Dammam📣 Job Ad

About the Role

Qatar Airways Cargo Operations is seeking a Cargo Freighter Operations Supervisor to join their team in Dammam, Kingdom of Saudi Arabia. This role is essential for ensuring the efficient operation of cargo freighter services within the region, supporting the airline's commitment to excellence in cargo logistics. As part of a growing organization, this position offers opportunities to develop skills and gain experience in a global logistics environment.

Key Responsibilities

• Coordinate with Sales/GSA and Ground Handling Agents (GHA) to manage booking priorities, communicate FBL instructions, oversee special cargo handling, and ensure pre-alerts are dispatched.
• Implement strategies to improve service delivery while aiming to reduce operational costs within the region.
• Maintain consistent station-level reporting to identify non-conformances for all supply chain stakeholders, including GHAs, GSAs/Sales, booking discrepancies, ramp operations, and hub operations for import issues.
• Ensure all operational irregularities are centrally recorded in the CROAMIS system.
• Maintain the on-time performance of freighters by making necessary arrangements in advance to prevent delays caused by ground operations in the designated region.
• Minimize discrepancies and non-conformances to reduce claims and penalties, thereby enhancing customer satisfaction and carrier liability management.

Qualifications and Requirements

• A minimum of a Bachelor's degree or equivalent qualification.
• A minimum of 4 years of job-related experience in air cargo management.
• Proven experience in aircraft turnaround coordination.
• Proven experience in warehouse handling.
• Knowledge in handling Dangerous Goods.
• Knowledge in handling Live Animals.
• Knowledge in aircraft weight and balance.
• Good command of written and spoken English.

Required Skills

• Cargo Freighter Operations
• Aircraft Turnaround Coordination
• Warehouse Handling
• Dangerous Goods Handling
• Live Animal Handling
• Aircraft Weight and Balance
• English Language Proficiency

Work Details

This is a full-time position based in Dammam, Eastern Province, Saudi Arabia. The role requires 2-5 years of relevant experience. The job family is Cargo & Airport Operations.