Cargo Freighter Operations Supervisor - Jeddah📣 Job Ad

About the Role

Qatar Airways Cargo is seeking a Cargo Freighter Operations Supervisor to join its team in Jeddah, Kingdom of Saudi Arabia. This role is integral to ensuring the smooth and efficient handling of cargo operations within the region, contributing to the operational excellence of the airline.

As a member of the Cargo Operations Team, the supervisor will coordinate freighter activities, enhance service delivery, and uphold high operational standards. This position offers opportunities for professional growth within a global organization.

Key Responsibilities

• Initiate and coordinate communications between Sales/GSA and Ground Handling Agents (GHA) regarding booking priorities, FBL instructions, and special cargo handling.
• Ensure timely dispatch of pre-alerts to relevant parties.
• Implement strategies to improve services and reduce operational costs within the region.
• Maintain consistent station-level reporting to identify non-conformances for stakeholders, including GHA, GSA/Sales, booking discrepancies, ramp operations, and hub issues for import problems.
• Ensure all irregularities are centrally recorded in the CROAMIS system.
• Maintain freighter on-time performance and prevent delays caused by ground operations across the delegated region.
• Make advance arrangements to prevent delays at respective stations within the region.
• Minimize discrepancies and non-conformances to reduce claims and penalties, thereby increasing customer satisfaction and reducing carrier liability.

Qualifications and Requirements

• A minimum of a Bachelor's degree or equivalent qualification.
• A minimum of 4 years of job-related experience in air cargo management.
• Proven experience in aircraft turnaround coordination.
• Proven experience in warehouse handling.
• Knowledge in handling Dangerous Goods.
• Knowledge in handling Live Animals.
• Knowledge in aircraft weight and balance.
• Good command of written and spoken English.

Required Skills

• Aircraft turnaround coordination
• Warehouse handling
• Dangerous Goods handling
• Live Animal handling
• Aircraft weight and balance principles
• English language proficiency

Work Context

This is a full-time position based in Jeddah, Makkah, Saudi Arabia. The role requires 2-5 years of relevant experience. The company is Qatar Airways.