Customer Service Representative

We are looking for an outstanding customer service representative to join our team to provide support and assistance to customers through various channels. The ideal candidate will be responsible for responding to customer inquiries, resolving their issues, and providing information about products and services, in addition to documenting interactions and following up on cases until a final resolution. This position requires excellent communication skills, patience in dealing with customers, and the ability to work in a fast-paced environment while maintaining a high level of professionalism and friendliness.

Join Our Team as a Sales Executive!
Napco National, a leader in the manufacturing and marketing of packaging solutions, is looking for a dedicated Sales Executive. This role is perfect for those who are passionate about sales and customer service.

Job Responsibilities:

• Sell a wide range of company products to assigned customers.
• Provide feedback on competition activities in your area.
• Issue special order requests as needed.
• Collect invoices following the company’s aging policy.
• Prepare necessary documents for call cycles or business reviews before market visits.
• Identify and report new customers to the team leader.
• Handle customer complaints and relay information to the sales team leader.
• Present customer orders and daily collections to the team leader or accountant.
• Issue return forms for defective products with necessary approvals.
• Report any unresolved issues to the team leader.
• Reconcile customer accounts quarterly and secure customer approvals.

Join us in driving the growth of the national industrial sector!

Join Nahdi as a Medical Equipment Sterilization Technician!
As part of our commitment to patient safety and infection control, our Sterilization Specialist plays a crucial role in maintaining the cleanliness and functionality of medical and surgical tools. Your expertise ensures that hospitals meet essential health regulations while protecting their patients from infections.

Key Responsibilities:

• Decontamination of surgical and medical instruments.
• Decontaminate operating areas and set up equipment for surgical procedures.
• Ensure compliance with hospital regulations to protect patients from infections.
• Assemble medical equipment.
• Conduct routine quality control checks on equipment.
• Perform inventory management and restock supplies as required.
• Maintain accurate sterilization records.
• Organize tools and ensure timely availability for physicians.

The responsibilities are not limited to the above; other duties may be assigned as needed by the manager

Work Environment:
- Indoors: 100%
- Outdoors: 0%
- Working days: 6 with 1 day off
- Working hours: 8 net working hours according to the approved schedule.

Job Requirements:
- Bachelor's degree in relevant specialization (Chemistry, Microbiology, Biology, Biochemistry).
- Professional Accreditation Certificate authorized by the Saudi Commission for Health Specialties.
- Fresh graduates are welcome to apply.

Skills:

• Proficient in Office applications.
• Fluent in Arabic and English.