Lead Customs Operations Specialist📣 Job Ad

in Ge Vernova

about 2 hours ago

	Contract Type	Full-time
	Workplace type	On-site
	Location	Dammam

About the Role

GE Vernova is seeking a Lead Customs Operations Specialist to join its Customs team in Dammam, Eastern Province, Saudi Arabia. This role is essential for managing import and export operations for GEV Power Conversion, ensuring timely and compliant customs clearance. The position involves driving the execution of customs processes and GEV Policies, maintaining customer satisfaction, and fulfilling Incoterms. This role offers the opportunity to modify procedures and practices, provided the end results meet high standards of quality, volume, and timeliness.

Key Responsibilities

Provide comprehensive customs operational support for Power Conversion, including guidance, assistance, and advice for their import and export activities, while leading initiatives to drive upstream process improvement and rigor.
Ensure adherence to existing GEV best practices and policies.
Manage daily operations with brokers, GEV stakeholders, and Business Process Owners (BPO) to establish engagement and communicate with relevant internal parties regarding incomplete or discrepant documents.
Own project governance and operating rhythms, ensuring effective communications, reporting, and reviews at all organizational levels, providing pre-entry/live shipment support, and managing escalation resolution for non-response to HTS questions and data requirements.
Manage strategic Customs Agents, develop operational rhythms to monitor all third-party managed activities, and drive ongoing process improvement.
Provide guidance and oversee the implementation of customs regulations and other government agency requirements affecting imports and exports in the region.
Identify customs risk areas, evaluate related internal controls, and develop actionable plans and procedures to mitigate and address identified risks.
Lead efforts to manage operational compliance with all import/export activities to meet all country compliance requirements and maintain GEV’s ability to participate in any relevant special programs or related activities.
Manage all operational metrics and lead strategic initiatives to improve cost, compliance, and speed metrics.
Assist in performing customs broker invoice reviews and audits, driving root-cause analysis and corrective actions upstream.
Act as the focal point of contact for escalations and issue resolution related to customs operations and compliance.
Follow all EHS directives and advise others to ensure full compliance.
Immediately report any incidents or near misses to direct reports and the EHS department.
Immediately shut down operations if they endanger life or present a risk of serious injury.
Undertake further tasks assigned verbally or in writing by the immediate leader/manager that are not explicitly detailed in this Job Description.
Maintain a comprehensive understanding of customs regulations, origins, valuation, tariffs, and laws to ensure all imports and exports comply with government regulations.
Provide guidance on filling legal protests for refunds/customs claim recoveries, obtaining customs rulings, and other regulatory matters.
Stay updated on new and evolving regulations affecting operations and liaise with business and operational units.
Effectively communicate with internal and external stakeholders and work under pressure.

Qualifications and Requirements

Bachelor's degree or diploma in a relevant field from an accredited university or college, or a high school degree with relevant work experience in customs operations.
Minimum of 5 years of experience managing Customs Operations in Saudi Arabia.
Strong knowledge of requirements for Other Government Agency Approvals (OGA).
Experience in temporary import processes and bank guarantee recovery.
Fluent in both English and Arabic (oral and written).
Ability to cover multiple locations within Saudi Arabia.
Possess the legal right to work in KSA without company sponsorship or time restrictions.

Required Skills

Customs operations management
Import and export operations
Customs clearance
Broker management
Stakeholder communication
Process improvement
Customs regulations, origins, valuation, tariffs, and laws
Risk assessment and mitigation
Compliance management
Operational metrics management
Invoice review and audit
Root-cause analysis and corrective actions
Issue resolution
EHS directives adherence
Legal protests and customs rulings
Regulatory matters
Strong communication skills
Strategic thinking
Project Management
Leadership
Ability to work in ambiguous environments
Six Sigma Certification (preferred)

Work Location and Details

This is a full-time position based in Dammam, Eastern Province, Saudi Arabia. The role requires 5-10 years of experience. Relocation assistance is not provided.

Requirements

Requires 5-10 Years experience

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