National Customs Manager📣 Job Ad

About the Role

Kuehne+Nagel, a global leader in logistics, is seeking a National Customs Manager to join its Freight Forwarding team in Jiddah, Makkah, Saudi Arabia. This role is responsible for developing and leading a competitive, reliable, and innovative standalone customs product within the country. The objective is to establish Kuehne+Nagel as a market-leading provider of highly digitized and compliant customs brokerage solutions in the region. This position involves creating a compelling value proposition for Kuehne+Nagel's customs offering, driving new business acquisition, and managing full Profit & Loss (P&L) ownership to ensure profitable growth.

This is an opportunity to shape and lead a high-impact product, driving growth and influencing strategy. The role offers significant exposure to senior leadership and cross-functional collaboration with international teams, focusing on digital transformation in customs.

Key Responsibilities

• Develop and implement a comprehensive business development strategy to grow standalone customs revenues and secure new business.
• Identify and pursue new business opportunities in collaboration with Sales teams and through independent initiatives.
• Analyze the customs brokerage market to define strategic approaches based on evolving customer needs, industry trends, and target segments.
• Drive the development, strategic positioning, and continuous improvement of the standalone customs product to ensure market competitiveness.
• Define and execute a go-to-market approach and value proposition for the customs offering.
• Enhance digital connectivity with customers, partners, and customs authorities through automation and integration solutions.
• Build and maintain long-term relationships with key clients, serving as the primary point of contact across relevant business lines.
• Contribute to national strategy formulation, governance, and decision-making processes, ensuring alignment with business objectives.

Qualifications and Requirements

• A degree in Logistics, Supply Chain, Business Administration, or a closely related field.
• More than 10 years of experience in customs brokerage, international trade, or the broader logistics industry.
• A proven track record in business development and managing complex customer relationships.
• A solid understanding of customs regulations, compliance requirements, and cross-border trade processes.
• A strong commercial mindset with demonstrated experience in driving revenue growth and managing P&L effectively.
• The ability to develop and execute strategic initiatives within a dynamic business environment.
• Exceptional stakeholder management and communication skills, with the ability to engage effectively at all levels.
• Fluent in English. Proficiency in Arabic is a strong advantage, and knowledge of additional languages is considered a plus.

Required Skills

• Business Development
• Customer Relationship Management
• Customs Regulations and Compliance
• Cross-border Processes
• Commercial Acumen
• Revenue Growth Strategies
• P&L Management
• Strategic Initiative Development and Execution
• Stakeholder Management
• Communication Skills
• Logistics and Supply Chain Management
• Business Administration
• Customs Brokerage Expertise
• International Trade Knowledge

Work Information

This is a full-time position located in Jeddah, Makkah, Saudi Arabia. The role requires over 10 years of relevant experience.