Machine Operator📣 Job Ad

Join Napco National as a Machine Operator!
Are you ready to take on a vital role within our production team? Napco National, a leading Saudi company in plastic and paper packaging solutions, seeks a dedicated Machine Operator to contribute to our mission of driving the growth of the national industrial sector.

Key Responsibilities:

• Validate the availability of all required documents before starting new jobs to minimize downtime and ensure production consistency.
• Operate machinery according to the Work Instruction and IFM to ensure safety and efficiency.
• Troubleshoot equipment problems and seek support as needed.
• Ensure quality of the start-up run in cooperation with the QC inspector to meet specifications.
• Conduct self-inspections and report any quality defects to the QC team and Team Leader.
• Request maintenance support for corrective actions.
• Assign tasks to Helpers to maintain organized operations.
• Fill in daily production reports and relay information to the Team Leader.

We are committed to fostering a sustainable future for generations to come. If you are passionate about working in a dynamic manufacturing environment, we encourage you to apply!

Join Napco National as a Machine Operator!
This is an exciting opportunity to work with a leading Saudi company that has been transforming visions into reality since 1956. You will play a key role in ensuring the production of high-quality plastic and paper packaging products.

Job Responsibilities:

• Support the Quality Inspector to ensure all products meet standard specifications.
• Maintain cleanliness of the production line during the shift and month-end.
• Accurately complete the daily production report and submit it to the Production Team Leader.
• Set up the machine correctly and perform size changeovers as needed.
• Handle raw materials appropriately, including receiving, returning, and transferring to/from the Raw Material Warehouse.
• Promptly notify the Lead Operator and Line Setter of any machine issues.
• Ensure all finished goods pallets, waste bins, and raw materials are stored in their designated areas.
• Follow all safety and environmental guidelines.
• Participate in Occupational Health & Safety system activities.

Requirements:

• Minimum 2 years of hands-on experience in the extrusion field.
• Solid understanding of extrusion and printing processes.
• Excellent command of English (written and spoken).
• Proficient in Microsoft Office (Word, Excel, PowerPoint).
• Must be in good physical condition and able to work in hot environments.
• Ability to perform under pressure in challenging conditions.

Join Our Team as a Customer Service Agent!
At Ninja, we are looking for dynamic individuals to join our team as Customer Service Agents. Be the frontline representative dedicated to providing exceptional support and ensuring customers have a positive experience.

Key Responsibilities:

• Respond to customer inquiries via phone, email, and chat, maintaining a friendly and professional demeanor.
• Assist customers with their issues regarding orders, product information, and service-related queries.
• Listen to customers' concerns and provide effective solutions in a timely manner.
• Document customer interactions accurately and maintain up-to-date records in the CRM system.
• Follow up with customers to ensure their issues are resolved to their satisfaction.
• Collaborate with other departments to address customer needs and improve service delivery.
• Participate in training sessions to enhance product knowledge and service skills.
• Contribute feedback and ideas to improve the customer service process.

Requirements:

• High school diploma or equivalent; a bachelor's degree is a plus.
• Previous experience in a customer service role, preferably in a fast-paced environment.
• Excellent communication skills, both verbal and written.
• Strong problem-solving abilities and a customer-centric mindset.
• Proficiency in using customer service software and CRM systems.
• Ability to work independently and as a part of a team.
• Willingness to learn and adapt to new processes effectively.