Operations Manager📣 Job Ad

Join Our Team as an Operations Manager!
We’re seeking an experienced Operations Manager to oversee end-to-end production, project delivery, and contract administration activities across the KSA business. In this role, you will lead all factory and project execution activities, ensuring outputs are delivered on time, within budget, and to quality standards.

Key Responsibilities:

• Cross-Divisional Operational Leadership: Lead operational activities across various sectors including joinery and metal production. Convert directives into structured operational plans.
• Production Oversight: Oversee daily production programs to meet timelines and quality benchmarks while resolving challenges and managing vendors.
• Project Delivery & Site Execution: Lead project managers and implement structured control systems for all ongoing projects.
• Contract Administration & FIDIC Compliance: Ensure compliance with all contractual provisions and manage commercial team interactions related to project timelines.
• Planning, Technical Coordination & ERP Integration: Enforce planning frameworks and manage timely release of technical documents.
• Commercial & Cost Governance: Monitor costs and validate project financials.
• Quality, Compliance & HSE: Enforce compliance with safety regulations and quality processes.
• Leadership & Workforce Management: Build a high-performance culture and mentor project teams.

Qualifications & Experience:
The ideal candidate should have a Bachelor’s degree in engineering or related field, alongside 12-18+ years in fit-out/manufacturing operations with a strong focus on project management and FIDIC compliance. Experience in the KSA market is preferred.

Join DHL Global Forwarding as an IP Operations Manager
Would you like to be part of the most international company in the world, operating in more than 220 countries since 1969? If you aim to connect people across the globe and make a difference, then this opportunity is for you.

About the Role
As an IP Operations Manager at DHL Global Forwarding, you will:

• Lead the operations team to promote a high-performance culture.
• Supervise cargo handling operations to ensure compliance with safety standards.
• Facilitate customs processes and maintain effective communication with authorities.
• Monitor billing files for accuracy and ensure timely invoicing.
• Identify and implement operational enhancements, maintaining standard operating procedures.
• Prepare performance reports and analyze operational data.

Responsibilities
In this role, you will be required to influence stakeholders outside your job area regarding operational processes, develop strong relationships with business leaders, coordinate with external service providers, and advise customers on our systems and tools.

What We Need From You

• Bachelor’s Degree.
• Over 6 years of experience in international freight forwarding, specifically in operations management within logistics.
• Strong knowledge of customs processes and cargo operations.
• Excellent leadership, communication, and analytical skills.

What We Offer
As part of our global team, you will have opportunities to contribute your skills and further your career development in a prestigious company. We offer a competitive salary alongside a supportive and developmental work environment.

Why Choose DHL Global Forwarding?
With the world’s leading logistics provider, you will benefit from being part of a strong, diverse network dedicated to fulfilling our mission of connecting people and improving lives. Our commitment to equality and diversity creates a positive workplace where everyone can thrive.

Join a Global Leader in Logistics
Are you ready to embark on an exhilarating journey with the world’s leading logistics provider? DHL Global Forwarding is seeking a talented IP Operations Manager to become a vital part of our team in Dammam, Saudi Arabia. As a company operating in over 220 countries, we strive to connect people globally and improve lives through our efficient logistics solutions.

Key Responsibilities:

• Manage and support the operations team, fostering a high-performance culture.
• Supervise cargo handling and ensure safety and compliance standards are met.
• Facilitate customs clearance processes and maintain communication with relevant authorities.
• Oversee billing operations, ensuring accuracy and timeliness.
• Identify and implement process improvements while maintaining standard operating procedures.
• Prepare detailed performance reports and analyze operational data for continuous enhancement.

Stakeholder Engagement:

• Influence policies and procedures beyond your immediate team.
• Build strong, trusting relationships with business leaders across DHL.
• Coordinate with external service providers to ensure effective operations.
• Advise customers and stakeholders on processes and systems.

Management Responsibility:

• Lead an experienced team, granting them autonomy in their roles.

Qualifications:

• Bachelor's degree required.
• More than 6 years of experience in international freight forwarding and operations management in Saudi Arabia.
• Strong understanding of customs processes and cargo operations.
• Exemplary leadership, communication, and analytical abilities.

What We Offer:
Join us to contribute your ideas and skills in a global setting, with opportunities for career development and a competitive salary to match your expertise.

At DHL, we are an equal opportunity employer committed to diversity and inclusion in the workplace. We are excited to welcome talented individuals who share our vision of becoming the undisputed leader in logistics.