Reservations Agent📣 Job Ad

Join Our Team as a Reservation Agent!
Are you detail-oriented and passionate about providing exceptional customer service? Rayhaan Hotels & Resorts is seeking a skilled Reservation Agent to assist our valued guests in booking reservations for travel, accommodation, and events. This role is crucial in ensuring a seamless experience for our customers.

Job Responsibilities:

• Assist customers in making reservations via phone, email, or online platforms.
• Provide excellent customer service by addressing inquiries and resolving issues during the reservation process.
• Maintain accurate records of reservations and customer interactions.
• Collaborate with other teams to ensure seamless coordination of reservations.
• Stay updated on current promotions and offers to provide customers with the best possible options.
• Ensure compliance with company policies and procedures in all reservation processes.

Candidate Requirements:

• Bachelor’s degree in hospitality management, business administration, or a related field.
• Proven experience in a similar role, preferably in the hospitality industry.
• Excellent communication and customer service skills.
• Strong attention to detail and accuracy.
• Familiarity with reservation systems and online booking platforms.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Fluency in English and Arabic is required; knowledge of other languages is a plus.

Skills:

• Excellent communication skills.
• Fluency in Arabic and English.
• Strong customer service skills.
• Attention to detail.
• Multitasking abilities.
• Problem-solving skills.
• Knowledge of reservation systems and procedures.
• Ability to work under pressure.
• Time management skills.
• Sales skills.
• Cultural awareness and sensitivity.

Join Enerco as a Sales Manager
Are you driven by the thrill of client relationships and transforming prospects into long-term partners? Enerco Energy Equipment Rental Company Ltd is seeking a Sales Manager to bolster our presence in Saudi Arabia's industrial equipment rental sector, focusing on diesel generators.

About Enerco
As a premier provider of industrial power solutions specializing in short-term rentals, Enerco combines technical excellence with responsive service. Our Al Khobar headquarters is equipped to support you as we expand our operations across various sectors, including infrastructure and oil & gas.

Responsibilities:

• Expand our rental and supply business through client acquisition and relationship building.
• Drive territory growth and ensure timely collections and outstanding customer satisfaction.
• Coordinate vendor registrations, tenders, and proposals with precision.
• Monitor and analyze market needs and competitor actions.

A Day in the Life:
Your day begins at 8:00 AM with team briefs and continued check-ins with clients throughout your territory in Eastern Province, managing the workflow for equipment readiness and resolving client needs effectively while ensuring compliance with payment terms.

Who You Are:
You bring a strong technical understanding of B2B sales in generator rentals, at least 5 years of experience, and fluency in both Arabic and English. Your keen negotiation skills and ERP proficiency will further your success in this role.

We Offer:

• A dynamic role with significant impact and visibility.
• Competitive compensation with incentives.
• A collaborative work environment at our Al Khobar headquarters.