Waiter

About the Role

IHG Hotels & Resorts is seeking a Waiter to join the Food & Beverage team at the First Vignette Collection in Dammam, Eastern region, KSA. This full-time role is integral to delivering exceptional dining experiences and ensuring guest satisfaction. The position is suitable for candidates with 0-1 years of experience in a related field.

Key Responsibilities

• Welcome and greet guests in a professional manner.
• Present menus, explain dishes, and provide recommendations based on guest preferences.
• Take accurate food and beverage orders and communicate them clearly to the kitchen and bar teams.
• Serve food and beverages in a timely manner while maintaining high service standards.
• Monitor guest satisfaction throughout the dining experience and respond to requests promptly.
• Prepare tables before service, ensuring cleanliness, proper setup, and presentation standards.
• Clear tables efficiently and reset them for subsequent guests.
• Handle guest bills accurately and process payments according to hotel procedures.
• Coordinate with kitchen, bar, and other departments to ensure smooth service flow.
• Adhere to all food safety, hygiene, and health & safety standards.
• Maintain a professional appearance and wear the hotel uniform.
• Support team members and assist with additional duties as required by the Supervisor or Manager.

Qualifications and Requirements

• Previous experience in a restaurant, hotel, or customer service role is preferred.
• Strong communication and interpersonal skills.
• Customer-focused attitude with a professional demeanor.
• Ability to work efficiently in a fast-paced environment.
• Flexibility to work shifts, including evenings, weekends, and public holidays.
• Basic knowledge of food and beverage service is an advantage.
• Ability to stand and walk for extended periods during service.
• Strong teamwork skills, attention to detail, and commitment to guest satisfaction.

Benefits

IHG Hotels & Resorts offers a competitive salary and a range of benefits, including a full uniform, room discounts, and training opportunities. The company promotes an inclusive environment that values diverse backgrounds and experiences.

Application Process

Candidates who meet the requirements are encouraged to apply. IHG Hotels & Resorts provides equal employment opportunities to all applicants and employees.