Customer Services Specialist📣 Job Ad

Join Ideal Fitness as a Nutrition Specialist!
We are excited to announce an opportunity for qualified individuals to become a part of our dedicated team in multiple cities including Riyadh, Jeddah, Mecca, Buraidah, Khamis Mushait, and Jazan. As a Nutrition Specialist, you will play a crucial role in promoting health and wellness among our clients.

Key Responsibilities:

• Provide nutritional advice and support to clients.
• Develop personalized nutrition plans based on clients’ needs.
• Stay updated on the latest nutrition trends and guidelines.

Requirements:

• Must be a Saudi national.
• Valid certification from the authority in nutrition.
• Proficiency in computer use.
• Commitment to working hours.
• Age not exceeding 30 years.
• Preference given to residents of the same city.

Benefits:

• Medical and social insurance.
• Immediate employment.

We look forward to receiving your application and welcoming you to our team!

Join Us as a Purchasing Manager!
We are looking for a dedicated Purchasing Manager to oversee our procurement processes in the non-pharmaceutical sector, preferably a Pharmacist.

Responsibilities:

• Prepare the annual purchase forecast for each supplier based on the approved sales plan and inventory control guidelines.
• Discuss annual contract proposals with suppliers and reach preliminary agreements within the company's policy and objectives.
• Identify alternative sources for main suppliers to ensure high-quality supplies at competitive prices.
• Ensure branch needs are met following inventory supply norms and regularly assess supplier stock movements.
• Propose pricing strategies based on market research and sales and marketing department reports.
• Request competitive monthly offers from suppliers and ensure their diversity over time.
• Monitor and manage product presentations within branches in accordance with category management principles.
• Coordinate with marketing to organize events within branches that promote sales, including new branch openings.
• Track and report waste to suppliers and manage returns.
• Create a monthly file for new items to be proposed for introduction into the sector to ensure marketability and supplier guarantees.

Experience Required:
A minimum of 3 years in cosmetics and child supplies is required.

If you have the required qualifications and are ready to take on this challenging role, we would love to hear from you.

First: Job Objective

Manage order and payment operations efficiently and accurately, ensuring a smooth and fast ordering experience for restaurant customers, in line with the service and quality standards adopted by the company.

Second: Tasks and Responsibilities

1. Receive customer orders inside the restaurant or through takeout.
2. Enter orders accurately through the point of sale system.
3. Collect cash and electronic payments and deliver the invoice.
4. Ensure the order's accuracy before delivering it to the customer.
5. Coordinate with the kitchen to ensure the speed and quality of order execution.
6. Effective communication with the work team and direct manager.
7. Maintain cleanliness and organization of the cashier area and ensure the availability of necessary tools.
8. Match cash and sales reports at the end of the shift.
9. Report any financial discrepancies or operational notes to management.
10. Professionally handle customer complaints and escalate them when necessary.
11. Full knowledge of product components and the ability to explain them to customers.

Third: Qualifications and Requirements

Fourth: Required Skills

1. Speed and accuracy in entering orders.
2. Communication and customer service skills.
3. Ability to handle work pressure and peak times.
4. Teamwork spirit.
5. Good handling of financial amounts.

Fifth: Working Hours and Location

• Working Hours: According to the approved shift system, with acceptance of shift variations per the contract.
• Work Location: Inside the restaurant or the pickup area.

Sixth: Operational Procedures

If the employee is assigned a task outside their expertise:

Perform the task if it does not affect the core responsibilities, with notification to the direct manager if it conflicts with job responsibilities.

In case of discovering an error in the financial custody:

Notify the direct manager immediately, review reports, and do not act individually with the amount except according to the approved procedure.

If the work pressure exceeds capacity:

Request support, organize priorities, maintain calmness, and avoid haste that causes operational errors.

In case of customer order delay:

1. Apologize to the customer professionally.
2. Explain the reason for the delay.
3. Follow up on the order with the kitchen immediately.
4. Notify the manager when the allowed time is exceeded.
5. Follow up on the order until delivery.