Reservations Agent📣 Job Ad

Join Our Team as a Customer Service Supervisor!
At Tadawi Medical Group in Jazan, we are on the lookout for a dedicated and experienced Customer Service Supervisor to lead our customer service team and ensure a high standard of patient experience across all touchpoints.

Key Responsibilities:

• Supervise and support the customer service team in daily operations.
• Ensure excellent service delivery and patient satisfaction.
• Handle escalated complaints and resolve issues efficiently.
• Monitor team performance and provide regular feedback.
• Train and onboard new customer service staff.
• Develop and implement service improvement strategies.
• Coordinate with other departments to enhance patient experience.
• Prepare reports on team performance and service quality.

Requirements:

• Bachelor’s degree in Business Administration or related field.
• Minimum 2–4 years of experience in customer service, preferably in healthcare.
• Previous supervisory or team leadership experience is preferred.
• Strong communication and interpersonal skills.
• Ability to handle pressure and solve problems effectively.
• Proficiency in Microsoft Office and CRM systems.
• Fluency in English (Arabic is a plus).

What We Offer:

• Competitive salary package.
• Professional work environment.
• Opportunities for growth and career development.

Join us and be part of a team committed to delivering exceptional healthcare service!

Join Our Team as a Sales Supervisor!
Are you a leader with a passion for sales and a knack for building relationships? Saudia Dairy and Foodstuff Company (SADAFCO), a market leader in the GCC milk market, is seeking a knowledgeable and versatile Sales Supervisor to manage a team of salesmen and ensure efficient sales and distribution activities.

Key Responsibilities:

• Sales Management: Assist in setting targets and motivate the sales staff to meet sales targets.
• Market Insights: Gather information on sales channels and competitor activities to share with management.
• Replenishment Management: Oversee the Replenishment program, ensuring optimal product availability.
• Key Accounts Management: Maintain relationships with Modern Trade and Wholesale customers.
• Journey Planning: Optimize daily routes for efficiency and effectiveness.
• Quality Control: Monitor product shelf life and ensure compliance with company policies.
• Customer Engagement: Initiate and establish sales to new clients.
• Credit Management: Implement credit policies and manage receivables.
• Team Development: Train new recruits and enhance the skills of current staff.
• Administration: Ensure accurate data management and reporting.

Qualifications:

• Minimum high school diploma; vocational degree in business, marketing, or finance preferred.
• 5 years of Van Sales experience or 2 years in a similar role.
• Strong analytical and people management skills.
• Fluency in English and Arabic is preferred.
• Minimum age of 22 years and physically fit.

Become a part of a leading company that has been delivering high-quality food products since 1976. If you are driven, customer-focused, and ready to make an impact, we want to hear from you!