Join our Hilton Team as a Reservations Agent!A Reservations Agent will serve as the main contact for room reservations at the hotel; therefore, you must offer excellent service and influence the guest's decision to stay at the property.
Key Responsibilities:- Convert inquiries into contracted business quickly.
- Respond positively to sales inquiries to develop future sales leads.
- Identify sales leads as appropriate.
- Respond to all customers in a highly professional manner, ensuring all reservations are completed accurately and to guests' expectations.
- Provide prompt and efficient service while maintaining the hotel's brand standards.
Requirements:- A passion for delivering great customer service.
- A highly professional telephone manner and excellent communication skills.
- Outstanding administration and organizational skills.
- Intermediate computer proficiency.
Preferred Qualifications:- Previous experience in a Reservations environment.
- Tertiary qualifications or other collegiate-level degree.
At Hilton, we are dedicated to providing exceptional guest experiences and fostering a positive work environment. Join us in creating remarkable hospitality experiences every day!
Reservation agent Jobs in Jazan
