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About the Service Automation & Digital Transformation Expert Role

MIS - Al Moammar Information Systems Co. is seeking a Service Automation & Digital Transformation Expert to join its team in Jeddah, Makkah, Saudi Arabia. This full-time position is focused on leading the company's digital transformation efforts and enhancing operational efficiency through advanced process automation.

Role Overview and Objectives

The Service Automation & Digital Transformation Expert will be responsible for analyzing, optimizing, and automating business processes. This role leverages cutting-edge technologies to improve service delivery and foster innovation across the organization. The expert will play a key part in shaping the company's digital future.

Key Responsibilities

• Lead and manage comprehensive digital transformation and automation programs.
• Analyze existing business processes to identify opportunities for optimization and automation.
• Design and implement robust workflow automation solutions to streamline operations.
• Drive the adoption and integration of Artificial Intelligence (AI), Robotic Process Automation (RPA), and low-code/no-code technologies.
• Develop strategic transformation plans, detailed roadmaps, and effective governance frameworks.
• Facilitate the integration of new digital platforms with existing enterprise systems.
• Monitor the performance of automated systems, recommend continuous improvements, and support ongoing innovation initiatives.
• Conduct effective stakeholder engagement, provide user training, and manage change management activities to ensure successful adoption of new processes and technologies.

Qualifications and Experience

Candidates must meet one of the following educational and experience criteria:

• A Bachelor's degree with a minimum of 20 years of relevant professional experience.
• A Master's degree with a minimum of 15 years of relevant professional experience.
• A PhD with a minimum of 5 years of relevant professional experience.

Required Skills and Expertise

• Extensive expertise in Digital Transformation, Service Automation, Business Process Management (BPM), and Enterprise Architecture.
• Proven experience with RPA and various workflow automation platforms.
• Strong knowledge of AI, Machine Learning, cloud platforms, APIs, and system integration principles.
• Excellent project management, stakeholder management, and leadership capabilities.
• Exceptional analytical, communication, and change management skills.

Work Details

This is a full-time position based in Jeddah, Makkah, Saudi Arabia. The role requires over 10 years of experience in a relevant field.

About the Role

Capital Ambulance KSA is seeking a Sales Business Development Manager to join its team in Jeddah, Makkah, Saudi Arabia. This full-time, on-site position is focused on driving business growth by identifying and securing new opportunities within the construction, factory, and industrial sectors. The role involves managing the complete sales cycle and cultivating strong, lasting client relationships.

The successful candidate will be a proactive individual with a comprehensive understanding of the Saudi Arabian market, particularly within the construction, industrial, and healthcare services industries. This role is key to expanding the client base and achieving sales targets.

Key Responsibilities

• Generate new business opportunities through proactive prospecting and lead generation.
• Secure ambulance transportation contracts with clients in the construction, factory, and industrial sectors.
• Build and maintain strong, long-term relationships with clients and effectively manage key accounts.
• Manage the full sales cycle, from initial contact through to closing deals.
• Prepare comprehensive commercial proposals, quotations, and tenders.
• Negotiate contract terms and conditions to achieve mutually beneficial agreements.
• Achieve and exceed defined sales targets and objectives.
• Identify new market opportunities and contribute to overall business development planning.
• Maintain accurate records of sales activities and client interactions within CRM systems.
• Provide regular sales reporting to management.

Qualifications and Requirements

• Minimum of 3 to 5 years of experience in Business Development, Sales, or Account Management.
• Proven track record of successfully securing and managing contracts, specifically related to ambulance transportation services.
• Demonstrated experience in the construction, factory, and industrial sectors.
• Proficiency in prospecting, lead generation, and pipeline management.
• Strong ability in contract negotiations and closing deals.
• Experience in preparing commercial proposals, quotations, and tenders.
• Excellent negotiation, presentation, and communication skills.
• Proficiency in using CRM systems for sales reporting and business development planning.
• A strong understanding of the construction, industrial, and healthcare services sectors within Saudi Arabia.
• Fluent in both Arabic and English.
• Willingness and ability to work on-site in Jeddah and travel locally for client meetings and business development activities.

Required Skills

• Business Development
• Sales
• Account Management
• Prospecting
• Lead Generation
• Pipeline Management
• Contract Negotiations
• Closing Deals
• Client Relationship Management
• Key Account Management
• Commercial Proposal Preparation
• Quotations
• Tenders
• Negotiation Skills
• Presentation Skills
• Communication Skills
• CRM Systems Proficiency
• Sales Reporting
• Business Development Planning
• Construction Sector Understanding
• Industrial Sector Understanding
• Healthcare Services Sector Understanding

Work Environment and Details

This is a full-time, on-site position located in Jeddah, Makkah, Saudi Arabia. The role requires the ability to work on-site and travel locally for client meetings and business development activities.

About the Role

Ninja is seeking an experienced Super User to join our team in Jiddah, Makkah, Saudi Arabia. This role serves as the primary liaison between Warehouse Operations and the IT department, focusing on the effective utilization and optimization of our Warehouse Management Systems (WMS). The Super User will be instrumental in ensuring system efficiency, driving user adoption, maintaining data accuracy, and facilitating continuous process improvement within warehouse operations. This full-time position requires a proactive individual with a strong understanding of warehouse logistics and the ability to leverage technology to enhance operational performance, bridging the gap between business needs and technical solutions.

Key Responsibilities

• Support and optimize warehouse operations through the effective use of Warehouse Management Systems (WMS).
• Act as the key liaison between Warehouse Operations and IT, ensuring seamless communication and collaboration.
• Drive system efficiency and ensure the WMS is utilized to its full potential.
• Promote and facilitate user adoption of the WMS across the operations team.
• Maintain and ensure the accuracy of data within the WMS.
• Identify and implement opportunities for continuous process improvement within warehouse operations, leveraging WMS capabilities.
• Deliver system training to end-users, ensuring they are proficient in using the WMS.
• Provide ongoing support to end-users, troubleshooting issues and answering queries related to the WMS.
• Map current warehouse processes and workflows to identify areas for optimization.
• Track and report on operational performance metrics, utilizing data analysis tools.
• Contribute to the successful implementation, enhancement, or integration of WMS solutions.

Qualifications and Requirements

• Bachelor's degree in Information Technology, Computer Science, Industrial Engineering, or a related field. An IT background is preferred.
• A minimum of 3 years of experience in warehouse or Distribution Center (DC) operations.
• Strong hands-on experience with Warehouse Management Systems (WMS) and their associated modules.
• Proficiency in data analysis and reporting tools, specifically Power BI and SQL.
• Demonstrated experience in data analysis, reporting, and tracking operational performance.
• Proven experience in delivering system training and providing end-user support.
• A solid understanding of process mapping, workflow optimization, and continuous improvement methodologies.
• Strong analytical and problem-solving skills.
• Excellent communication skills, with the ability to effectively interact with both technical and non-technical stakeholders.
• Experience supporting WMS implementations, enhancements, or integrations is considered an advantage.

Required Skills

• Warehouse Management Systems (WMS)
• Power BI
• SQL
• Data Analysis
• Reporting
• Operational Performance Tracking
• System Training
• End User Support
• Process Mapping
• Workflow Optimization
• Continuous Improvement Methodologies
• Analytical Skills
• Problem-Solving Skills
• Communication Skills
• WMS Implementations
• WMS Enhancements
• WMS Integrations

Work Environment and Details

This is a full-time position based in Jiddah, Makkah, Saudi Arabia, covering operations within Jeddah and Makkah cities. The role requires 2-5 years of relevant experience.