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Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationAl Marwah, Jeddah

We are looking for a Customer Relations Officer to work in Jeddah for a home maintenance company (Electricity, Plumbing, Painting, Air Conditioning)

He/She should have experience in managing and following up on customer accounts and building long-term relationships with them, in addition to receiving new opportunities and following up on them until they are successfully closed.

Responsibilities:

- Follow up with maintenance contract customers to ensure their satisfaction and the quality of service provided.

- Manage the relationship with customers and communicate continuously with them.

- Receive maintenance requests and new opportunities.

- Prepare technical and financial offers in coordination with the technical team.

- Follow up on opportunities until they are closed and achieve sales targets.

- Coordinate between the client and the technical team to ensure that the work is executed efficiently.

- Prepare periodic reports on the status of accounts and opportunities.

Required qualifications:

  • Previous experience in home maintenance or contracting
  • Experience in customer service and sales.
  • Seriousness, commitment, and achieving goals.

Requirements

  • Requires 2-5 Years experience
  • Intermediate in English

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