Customer Account Manager

in The Holding Company

21 days ago

	Contract Type	Full-time
	Workplace type	On-site
	Location	Al Marwah, Jeddah

We are looking for a Customer Relations Officer to work in Jeddah for a home maintenance company (Electricity, Plumbing, Painting, Air Conditioning)

He/She should have experience in managing and following up on customer accounts and building long-term relationships with them, in addition to receiving new opportunities and following up on them until they are successfully closed.

Responsibilities:

- Follow up with maintenance contract customers to ensure their satisfaction and the quality of service provided.

- Manage the relationship with customers and communicate continuously with them.

- Receive maintenance requests and new opportunities.

- Prepare technical and financial offers in coordination with the technical team.

- Follow up on opportunities until they are closed and achieve sales targets.

- Coordinate between the client and the technical team to ensure that the work is executed efficiently.

- Prepare periodic reports on the status of accounts and opportunities.

Required qualifications:

Previous experience in home maintenance or contracting
Experience in customer service and sales.
Seriousness, commitment, and achieving goals.

Requirements

Requires 2-5 Years experience
Intermediate in English

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Role Overview:
This full-time on-site role, based in Riyadh, Jeddah, and Dammam, involves identifying and pursuing new sales opportunities, managing existing customer relationships, and promoting our innovative products. Your daily responsibilities will include:

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Developing and delivering effective sales presentations.
Providing exceptional customer support and ensuring client satisfaction.
Collaborating with internal teams to stay aligned with industry trends.

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To succeed in this role, you should possess:

Proven sales experience in the construction chemicals industry.
Strong understanding of adhesives, coatings, sealants, and waterproofing materials.
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